Complaint Review: CIS Nationwide - Boise Idaho

I ordered a Back Ground search from Back Ground Search 360, the report was for an individual entering a new home I have. I have been looking for a replacement service for the one I have been using due to their inability to get accurate reports. 

I entered the information on this person. I was told that the report was going to be sent to my email, I checked and rechecked and nothing came.

I sent many emails asking for the report, I got no reply from backgroundsearch360 or the company taking my money, that being CIS. 

After a week I got nothing back, no "we are looking into it or anything".

They stole my money and now I am going to have to cancel my credit card and stop any further illegal transactions. I am also filing a report with the attorney generals office and the state consumers affairs division. Following is the emails I have recieved from CIS

Dear Matthew J,

Thank you for your purchase with CIS Nationwide, the #1 provider of online public records. With over 1 billion records at your fingertips, our system lets you utilize a network of multiple data sources to find the exact records you are looking for. Get the data from thousands of sources, public and private, quickly and conveniently right to your screen.

Please use the information below to start your lookup process:

Member Username: tyleralaska2@yahoo

Use Forgot Password link on this page http://www.cisnationwide in case you need to reset your password.

Thank you for using the CIS Network!

Sincerely,
CIS Nationwide Customer Support.

NOTE: Please do not reply to this message, which was sent from an unmonitored e-mail address. Mail sent to this address cannot be answered.

The CIS Network is committed to protecting your privacy. We encourage you to review the Privacy Statement.

Also; 

CLICKBANK Order
Confirmation

Thanks for your order, Matthew J Rivera! This email confirms that you made a purchase from ClickBank.com. Please see Purchase Information below for details about your order. This transaction will appear on your credit card or bank statement as an order from "CLICKBANK" or "CLKBANK*COM."

Please review the following information and keep this email in case you need assistance with your order. Did you know you can view and manage your orders online, 24 hours a day? Visit http://www.clkbank.com/orderDetail.htm?rcpt=510b0751XBWYWTEG

PURCHASE INFORMATION

Order Number: XBWYWTEG
Order Date: 01/31/2013 4:07 PM PST
Customer Name: Matthew J Rivera
Customer Email: [email protected]
Product: Full Background Report on MIKEAL THOMAS
Product ID: 39
Vendor's Site: http://backgroundreport360.com

PAYMENT DETAILS
Payment Method: VISA 1703
Subtotal: $29.95
Tax: $1.80
Total: $31.75

IMPORTANT: This transaction will appear on your credit card or bank statement as an order from "CLICKBANK" or "CLKBANK*COM."

THANK YOU, 
ClickBank Customer Service

P.S. Have you ever compiled or created useful information that is now just "collecting dust" on your hard drive? ClickBank is the easy way to sell your digital product. Go here for more information: http://proniche4.goto.hop.clickbank.net/

VENDOR TECHNICAL SUPPORT

If this was a digital product and you were not able to access to the product after payment, please try again by clicking this link to access your purchase: http://accounts.clickbank.com/goto/?510b0751XBWYWTEG

If the link above does not work, please click through the following link and submit a ticket for technical support (once you get to the site, click on Get Support and select More Options): http://www.clkbank.com/orderDetail.htm?rcpt=510b0751XBWYWTEG

You can also contact the product creator (also known as the vendor) directly by sending an email to the following address or by visiting the vendor's customer service website:

Vendor Email: [email protected]

FOR BEST SERVICE: The vendor is the ultimate expert on your product, and can give you the highest level of personalized customer service. Please allow the vendor two business days to respond, since it can take time to research a support issue and respond.

CLICKBANK CUSTOMER SERVICE

If you need additional customer service ClickBank is happy to assist you. You can also view and manage your orders online, 24 hours a day. Please visit: http://www.clkbank.com/orderDetail.htm?rcpt=510b0751XBWYWTEG

From this page, you can create a printable PDF ClickBank Invoice, generate another copy of your ClickBank order confirmation, change your email address or access the product you purchased. You can also request support from the vendor, or request an order cancellation or refund. To do this, click on Get Support and select More Options.

If you are looking up a subscription, your original charge will be your ClickBank order number; any subsequent charges will have the suffix -B002, and so on (e.g., 1234abcd, 1234abcd-B002, etc). You may also update your credit or debit card information from this page.

If you have problems with the link above, please visit http://www.clkbank.com to reach ClickBank Customer Service.

**PLEASE DO NOT REPLY DIRECTLY TO THIS EMAIL. This email has been automatically generated. If you have questions, please use the link above to contact our Customer Service team. If you reply to this email you will not receive a response.**

2013 ClickBank All Rights Reserved.

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