- Report: #336111
Complaint Review: CIS Worldwide Clkbank.com - Internet
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Author Confirmed
Why?
CIS Worldwide Clkbank.com
www.cisworldwide.com Internet, U.S.A.
Phone:
800-390-6035
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
CIS Worldwide ,Clkbank.com They took my money pretending to be be something else. They were listed as a Cook county website. Www.cisworldwide.com Internet
I subscribed to this web site in February. I was looking for a Cook County Website. This was listed with them. I gave them my credit card and went into the Site. I tried three names of ancestors I know were from Chicago and they were not there. I sent a e-mail within a 1/2 hour of signing up and explained this site was not what I expected and wanted to cancel. They did not respond. I went to my cred card company and they looked into it and said they could not help because I did not return my purchase. How do you return a web site.
I have not been back to this site since I tried to cancel. This has cost me $39.95 for nothing.
I do a lot of geneology on the internet This was a huge rip off
Karleen ****
Hanover Park,, Illinois
U.S.A.
I have not been back to this site since I tried to cancel. This has cost me $39.95 for nothing.
I do a lot of geneology on the internet This was a huge rip off
Karleen ****
Hanover Park,, Illinois
U.S.A.
1 Updates & Rebuttals
Cis Worldwide
Boston,Massachusetts,
U.S.A.
Third party advertisement claims
#2UPDATE Employee
Fri, September 12, 2008
Dear Karleen, I wish to inform you that CIS Worldwide is not affiliated with the "Cook County Website" in any way. If you were prompted to sign up to CIS Worldwide service through an unauthorized third party advertisement claim, we strongly urge you to report this matter directly to the CIS Worldwide security department. CIS Worldwide does not look kindly upon false claims pertaining to our terms of service by any outside agencies. Please report all possible false third party advertisements/claims by sending us the page's URL where these claims are displayed so we can address them directly. I would like to urge any CIS Worldwide customer needing any assistance to please contact customer support via email at [email protected]. We are committed to assisting our customers through any and all issues they may encounter using our services. We're here to help! In regard to the difficulty you may have had in using our service, I wish to apologize and stress that our customer support team responds to every single email promptly and professionally. Please be sure to always include your receipt number in all correspondence. From all of us at CIS Worldwide, wishing you a good day and the best of luck in all of your future investigative endeavors.
