- Report: #324204
Complaint Review: CIS Worldwide - Internet
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CIS Worldwide
cisworldwide.com Internet, U.S.A.
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CIS Worldwide Ripped me off, stole my money internet
Misrepresented what I would get for my money. Said it was unlimited subscription but then wanted me to pay more money for each search. The sample reports show way more information than the actual report you get. Do not give them a dime, Have emailed them requesting an immediate refund but have yet to hear from them.
Brooklyn
Doeville, Michigan
U.S.A.
Brooklyn
Doeville, Michigan
U.S.A.
1 Updates & Rebuttals
Cis Worldwide
Boston,Massachusetts,
U.S.A.
Clarification of Terms and Agreements
#2UPDATE Employee
Wed, September 10, 2008
Dear Brooklyn, On behalf of all of us at CIS Worldwide, we understand that sometimes it is difficult to put your trust in an online company. We assure you we stand behind our product by providing our customers with a user friendly members' section interface and easy access to our professional and courteous customer support staff. I believe you may have misunderstood the package purchased. The unlimited basic search section is added as a bonus to our premium package customers. The 'Unlimited' search option allows for basic people search, basic background, landline phone searches, and basic search by address as part of our membership. Unlimited reports may include: Address history, age, date of birth, marital status, phone number(s), possible relatives and associates, and property records. Your CIS Worldwide balance gets debited for each Direct Search conducted. You may also refer to our video tutorials for more information. Please also note that our billing structure is clearly disclosed in our Terms and Agreements. All customers must agree to these Terms and Agreements before proceeding to check out. CIS Worldwide is a provider of information gathered from publicly available data. We do not create, verify, or guarantee the accuracy or the amount of information traced through our service. Public records come from: censuses, newspaper subscriptions, postal services, voter registration and various other public agencies. As an information broker, the data provided by our service is largely dependent on these public sources. In some cases, these sources can be slow to update their records. As you can understand, some updates are often out of our immediate control. Data availability may also be determined by federal, state and local regulations. CIS Worldwide cannot guarantee that you will find the exact information that you are looking for as we do not control the information that is available in any way. This is clearly disclosed in all of our Terms and Conditions pages. I would like to urge any CIS Worldwide customer needing any assistance to please contact customer support via email at [email protected]. We are committed to assisting our customers through any and all issues they may encounter using our services. We're here to help! From all of us at CIS Worldwide, wishing you a good day and the best of luck in all of your future investigative endeavors.
