;
  • Report:  #388666

Complaint Review: CITI MORTGAGE AND CITIBANK N.A. - Gaithersburg Maryland

Reported By:
- st pete, Florida,
Submitted:
Updated:

CITI MORTGAGE AND CITIBANK N.A.
5280 CORPORATE DR Gaithersburg, 20898 Maryland, U.S.A.
Phone:
800-283-7918
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Some banks are holding and/or shredding checks so they can collect the late fees. I have heard about this from a few friends and then it happened to me.

First the 2nd mortgage Citi Bank didnt show. They called to let me know. We were stuck with a 38.00 late fee, 18.00 phone in fee and a 10.00 credit card processing fee. As soon as this cleared a couple of days later the earlier payment cleared the checking account almost 50 days after it was mailed.

This then happened with the 1st mortgage the next month with Citi Mortgage.

The way you beat them at their game is to send the payment email or signature certified mail. This forces them to deposit the payment upon receipt and they cant sit on it to earn the interest. You make back more then the cost of mail in saved interest accross the life of the mortgage.

Rikl

st pete, Florida

U.S.A.


Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//