Dave
Washington,#2Consumer Suggestion
Mon, December 11, 2006
There's a couple of easy ways to defend against this sleazy tactic: --you can always raise a ruckus with the salesman until he returns your keys. Loud voices attract attention. OR --drive over there with a duplicate key (preferably one you don't care if you lose) and have another key on your person. If they won't return your key, simply walk out and drive away. That will stun them. Make sure the key you're willing to lose doesn't have a computer chip in it like some of the late model year cars do. Those are REALLY expensive. This tactic won't work if that's the kind of key you have. OR --if you have a cell phone, promptly announce to the salesman that s/he has 10 minutes to produce the key or you will call the police. Then call the police. Claim your key is "stolen" property. Don't let these sleazeballs control you. That's what they like to do. It's easy to turn the tables on them, so DO IT.
Shon
Yukon,#3Consumer Comment
Mon, December 11, 2006
Just wanted to let you know that you're not the only one who had the key thing happen to them. My husband purchases a new truck every two years. We go to different dealerships until we find the best deal. We purchased a vehicle this year and our first stop was City Chevrolet. I had my mom keep my infant twin boys while we shopped. After an hour or so at City Chevrolet, I was tired and ready to go. My mom had called because the babies were getting fussy and wanted us to come home. We told the saleman we were ready to leave, but he didn't want to give our truck keys back. He kept wanting to talk about the deal and he'd have to locate the keys. It only took one statement from my husband telling him to get the keys or he'll knock his face off. We left there and didn't return to purchase the vehicle. Instead we purchased from Smiclas Chevrolet on NW Expressway and May. In a couple of years, we will be on the market for another new truck, but I can tell you that we won't even give City Chevrolet a chance for our business.