- Report: #505772
Complaint Review: Clay Cooley of Dallas - Dallas Texas
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Author Not Confirmed
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Clay Cooley of Dallas
10849 composite dr Dallas, 75220 Texas, United States of America
Phone:
2146541814
Web:
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Clay Cooley of Dallas Gave me a 7 years loan that I did not want and just found out I had. I had specifically told them 4 year loan and could do 5 but nothing more. Dallas, Texas
Yes. I purchased a 2007 Ascender from Clay Cooley back in 2006. I specifically told them I did not want more than a 4 year car loan. I was told by the sales rep if I could do 5 and after much thought I agreed for a 5 year loan. I was good in paying my vehicle up and current until April of this year (2009), when the financing company Consumer Portfolio Serives took three payments out in one month. I contacted the company and have been in a battle with them since then. I finally got the financing company to deferre one payment of 597.70 on the truck. So, in doing this I had to sign an extension agreement that one payment of 597.70 would be deferred. I also saw the unpaid balance of 19428.81 was still due and would be paid off in 41 payments. So, I called the financing company back and asked them if they were trying to pull a fast one on me and refinancing the vehicle. She stated no my contract w/ClayCooley was for 7 years. I told her no. I specifically told them I would only do 5 years and that was it. So I called customer service and spoke to someone else who stated it is my fault for signing the papers w/out reading over them. I told her I specifically told them what I wanted and trusted that was what I was getting. She stated never trust that companies financially people. Something should have told me something was wrong b/c I tried 3 times to trade in the Ascender back to them for something else and they would not. I keep telling them how can ya'll sell me a car and won't take it back. WHAT CAN I DO? I have been paying on this car since 01/07 until now. KEEP IN MIND THE CAR WAS ONLY WORTH $19000.00 STICKERPRICE ON THE WINDOW. They need to pay for doing people wrong. This is unethical and very unprofessional. I am really considering in returning the vehicle and not paying on it. It is not worth the money they are asking for. PLEASE HELP......
1 Updates & Rebuttals
sylver8248
murfreesboro,Tennessee,
U.S.A.
What did the contract say?
#2Consumer Comment
Wed, October 07, 2009
When you signed the papers, did the contract say 5 years? If so they are legally bound by it. If not, then it was your due dilligence to make sure everything was squared away before signing.
