- Report: #1444169
Complaint Review: cloudcityclones.com - ca
Reported By:
Samuel Martinez -
Los Angeles, California, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
cloudcityclones.com
ca, United States
Phone:
424-262-8420
Web:
cloudcityclones.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
cloudcityclones.com cloud city clones cloud city nursery cloudcity clones clones for sale clones for sale near me clones for sale los Angeles sold me powder mildew infested plants. All the strains weren't what the website said they are! terrible customer service. ca
they sold me plants that costed me alot of wasted time and money. They didnt provide me with heathly plants. they werent the right strains.
1 Updates & Rebuttals
Cloud
Los Angeles,California,
United States
Response to Complaint
#2UPDATE Employee
Thu, June 07, 2018
In response to "they sold me plants that costed me alot of wasted time and money. They didnt provide me with heathly plants. they werent the right strains."
We understand that growing plants can be frustrating. However. We feel that we are fair and responsive with all of our growers.
All of our plants are guaranteed, upon delivery of plants we also have each customer look over plants to confirm that they are healthy.
As growers we are all responsible in containing issues as soon as a plant presents them. If powder mildew is not present upon delivery, or on any of the other clones, teens or mother plants, there is most likely a temp and humidity issues in the plants new home.
Our prices are fair, and we often give discounts.
Our strains are all verified. Grown from seeds aquired from reputable seeds banks and local growers. We understand that different Phenos of strains exist. If we do not have the requested strain in stock, we will tell you that it is sold out, suggest another strain, or take a pre-order.
If we recieve a complant, we replace plants, or give a refund.
We also understand that the cloning industry is very competitive and hope that this is not a bogus review in attempts to bad talk us with no actual backing.
We are an honest and friendly cloning operation: We work with growers, not against.
