Complaint Review: CLT Overstock LLC - #800 North Carolina

Carlos Lopez from CLT Overstock stole $12k from our company by scamming us. We are now filing a lawsuit against him and his company. We have also been in contact with the NC Attorney General's office, the FBI, the Charlotte Mecklenburg Police Department, as well as our local Forest City Police Department. We also have 2 other victims indentified that have joined us to work on taking care of this issue with Carlos Lopez and his company CLT Oversotck. They have also bought merchandise from Carlos, paid upfront via bank wire transfer/credit card and never received the goods. One of them thankfully has asked for a chargeback with their credit card company and got their money back that way. The other one has lost about $10k. 

Here is the complete story of his scheme: 

Carlos purchased a truckload of small appliances from us. We had it clearly advertised as customer returns, we had a sales agreement signed by Carlos with all the terms and conditions of the sale specifically saying this merchandise was being sold in "AS-IS" condition. He bought this merchandise for $12k and it actually had a retail value of over $60k... 

A month later he wanted to sell us a truckload of brand new diapers. We had a cusotmer for them so we ordered 2 truckloads of diapers from him. We asked to pay for 1 trucklaod so we could receive the merchandise and inspect before paying for the second load. Again, our relationship with Carlos and CLT Overstock was very new and we did not have confidence in him as a supplier yet. He pressured us to wire the money by that day or he would sell it to somoeone else, and we fell in his trap. 

After we sent the bank wire transfer in the amount of $12k we never received any merchandise. He told us many different reason why the truck never delivered the goods. First he said the truck came but could not find our address and left and went back to the freight yard. Then he said they were attempting a second delivery a week later and that never happened (if you deal with truckload deliveries this never happens... we receive/ship 5-10 truckloads weekly at our facility in NC and never had anything like that happened before). We requested phone numbers for the trucking company and he gave us numbers that were disconecetd, so we confronted him about it and he gave us other numbers that were created on Google right then and nobody ever answered our calls. He gave us the name of the trucking company that didn't exist, the website of the trucking company he gave us was registered by him that same day we requested more info... anyway, it became clear he was scamming us. The truckloads never delivered anything to us again so he said they delivered to his warehouse in Charlotte. We had different people (he didn't know) go check the merchandise and there was nothing at his warehouse!!

Finally he then admitted he was holding our money because the truckload we sold him a couple months prior to all this was a bunch of junk. We have proof that it was not by the way, with photos and video footage of his entire truckload as it was being loaded on the truck that shipped to him, plus all the pitcures from his Facebook advertising he used to sell our merchendise to his customers. 

So after many weeks of our lawyers talking to him he wanted us to give him a credit of $5k so he would refund only $8k to us. First we denied doing that but after a few more weeks without any solution, we accepted the offer. We had our lawyer write a formal settlement agreement and send to him so we could both sign so he could refund us the $8k. He has not signed anything and won't answer his phone anymore. The only thing he has done is file a false report here at this website telling a complete lie as if we ripped him off.. He know how to scam very well so please be advised to stay away from him, he knows the legal system and how far he can take these scams. 

Very sad we have to deal with people like that on the marketplace... But it is part of business and we will use the fullest extent of the law to remedy this. 

Thank you so much for taking the time to read this.