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  • Report:  #64749

Complaint Review: Coast Cadillac - LONG BEACH California

Reported By:
- Huntington Beach, California,
Submitted:
Updated:

Coast Cadillac
3399 E Willow LONG BEACH, 90801 California, U.S.A.
Phone:
562-595-6076
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I purchased what I thought was a new 1999 Cadillac Caterra from Coast Cadillac in August of 1999. My salesman was Sam Botros.

I took the car into Coast Cadillac in April 2003 to get some work done and they informed me I had purchased a used car and the warranty had ended in February of 2003.

I assured the Service Advisor that the car was purchased new and that I had until August 2003 before the warranty would end.

He then advised me that the car was used in a "special event" in February of 1999 prior to my purchase and that Cadillac (Now GMC) would not honor the warranty past the date the care became "used".

I showed the advisor my paper work and he said "sorry charlie" the car was used, look at the odometer reading on your purchase contract.

The odometer reading on the purchase contract does read 380 miles but it also states NEW. (Call me stupid but 380 miles to me is a new car.)

How am I to know the car was used and the warranty up 6 months early if it is not disclosed??????

He then again apologized and gave the work to me free "this time".

The more I thought about this, the angrier I got. I decided to confront the salesman when I went to pick up the car and all he had to say "Whaaat".

This practice is fraud! I thought I was purchasing a new car and paid for a new car. Now they are telling me it was not new!

I think I deserve my money back that I paid for this car and for every one who lives in Southern California to know that Coast Cadillac and Cadillac (GMC) do not honor their warranties.

I have filed a fraud complaint with the DMV and The New Motor Vehicle Board.

Futhermore I am going to put this information on every grip website that I can find!

Do not buy a Cadillac (GMC) and most certainly do not buy one from Coast Cadillac where Sam Botros continues to work.

Shame on you Coast Cadillac, Cadillac (GMC) and Sam Botros!

Eddie

Huntington Beach, California
U.S.A.


3 Updates & Rebuttals

The Great Thorn - Rip-off Report Consumer Advocate

Bayville,
New York,
U.S.A.
Tom and all "LOT SHARKS" need to read what I posted!

#2Consumer Suggestion

Thu, July 31, 2003

Tom I will tell you why I do what I do. First, you need to read Eddie's report again. Car buyers are tired of car sales people "Lot Sharks" Finance managers, "F&I Clowns" doing nothing but bending the consumers over for some extra profit any way possible. Tom if you work at a car dealer you know that I am right, you just can stand the fact that this web site lets me expose it. Tom I would like you to go to this report right below. I want you to tell me you can defend this SUCKY car dealer's actions. I want YOU to tell me that this lady and her husband are NOT victims of car dealer deception. Read this report REAL good before you open your mouth about car dealer deception. http://www.ripoffreport.com/view.asp?id=52158 Car dealers nationwide will try anything to get more of the car Buyer's money. Go get your local newspaper and read the auto dealer sales Adds. The disclaimers are so d**n small that you would have to get a microscope to read the d**n things. They are just trying to hide their deception. Go watch your local TV station tonight and watch the current Dodge Add. It seems like they are trying to make the consumer think that there is some kind of feeding frenzy. Go to your local Dodge dealer anytime of the day or night and you might see a ghost town. They sure seem like they want all to join in on the specials that they say they are having. Trust me there is no feeding frenzy. Car makers have shot their wad with the Zero percent financing and they know it. Now they have to find some new gimmick to lure the car buyers back to the "Shark Ponds" Like a free DVD player, or maybe a Sucker's deal on a useless extended warranty that the "F&I Clown will try to sell to the car buyer for as much as 3 times what they pay for them. Car dealers want you to think that this weekend only there is this "ONCE in a LIFETIME special event. You have to run to your local "Shark Pond" if you want to be one of the lucky ones to get that special car deal. They are just pumping and dumping hype and hope and that's it In the past before the www.ripoffreport.com car buyers really had no way to read about car dealer deception because most who are in the auto industry do not want the consumer to become informed as to how dirty a car dealer can be. I am sure that many dealers "Shark Ponds" would love to find a way to pull my plug. Go to your local newspaper and try to read about car dealer's dirty tricks. You will find my fellow American that your newspaper will not print anything that reveals anything on the dirty car dealers of America. They get most of their advertising money from the car dealers and the car makers. They are NOT willing to bite the big hands that feed them. Now, I ask you TOM to post what products or services you think or feel the following web sites sell to car dealers nationwide. Now post your true thoughts. I want our millions of daily readers to know the truth. By the way in the last week we have had 5,735,494 hits. These people come to this web site because they want to read about the inside dirt. Now Post your thoughts as to what products or services you think they sell to car dealers. www.tewart.com www.joeverde.com www.biggross.com www.davidlewis.com www.hibeamauto.com www.dealerdoctor.com www.grantcardone.com www.stukertraining.com www.paulcummings.com www.carsalestraining.net www.appliedconcepts.net www.autosalestraining.com www.jobtraining4money.com www.americanautoseminars.com www.jeffsacksandassociates.com www.wwcsonline.com/company.htm www.carsalestraining.co.uk/what.html www.progressive-dynamics.com/sales/ www.fandiprofit.com/increasedprofits.html www.cyberdealertoday.com/training_1.htm www.autoconsultants-training.com/sales.html www.nationalautotraining.com/training/home.html www.autosalestraining.com/Our_Success/index.html We as consumers have to ask this one question before we ever go to any "Shark Pond" The question is: What is a sale? They have them every week, some "Shark Ponds" have them everyday. If a business can have a sale everyday or every week, one would think that a sale is nothing but a scam in discus with some loop holes that help the car dealers RIP OFF the consumer. Maybe the word "SALE" means "Suckers Are Loose & Easy" S.A.L.E. Next Tom we need to ask why is it that a "Shark Pond" can pull up this special type of credit report on the consumer, but the consumer can't have a copy, see a copy or buy their own copy just like what the "Shark Ponds" can get? if you are a consumer and you would like to ask the right people as to why you CAN'T get one of these "Special Credit reports" Go to the follow people and email them or fax them and ask WHY is it that YOU can't buy this "Special type of credit report. See what kind of lame reason they give you. I say you will hear nothing but B.S. Well, I have a way for you to ask that VERY QUESTION. If I were you reading this, I would email the following people @ Fair Isaac and ask them why is it that "SLIME BALLS can get this type of report but the consumer CAN'T? Here is the email list I had sent to me. Fire AWAY MY Fellow Americans! Brian Kane, Public relations Director [email protected] 901 Marquette Ave Minneapolis, MN 55402 USA His phone 1-651-766-2905 His Fax is 1-651-765-9831 Angela Carlson, Public relations Consultant Her Email is [email protected] Her Phone is 1-415-492-5373 her Fax is 1-415-492-5691 Next we have General Consumer Press Department. Craig Watts, Consumer Affairs Manager His Email is [email protected] Fax is 1-415-444-5029 I think this person should also get a copy of your Rip Off Report. Heidi Flannery Her Email is [email protected] Her fax is 1-858-452-3220. What I am trying to say, is that you should have access to the same kind of credit report that car dealers, banks and mortgage brokers have access to. I say it is only FAIR! Tom I do what I do because when I am on my death bed, I will know that I did something to help mankind in a positive way. Once you die, you can't mend any of your wrong doings! I don't want you or anybody that reads what I post to know me, I want you to know and understand what I DO and why I do it. Doing what I do here @ ripoffreport.com gives me great pleasure that you can't buy from anyone.


Tom

Garden Grove,
California,
U.S.A.
Thorn

#3Consumer Comment

Tue, July 29, 2003

What do you have against dealers? You must have really been ripped off in the past. If it was up to you there wouldn't be dealers. People could buy cars like they would bread from a store... problem is then you couldn't fight about prices haha. PAY THE MSRP and don't be such an a*s about dealerships.


The Great Thorn

Bayville,
New York,
U.S.A.
Eddie you need to read what I posted for you, Car dealers would love to shut me up.

#4Consumer Suggestion

Sun, July 27, 2003

Eddie if you want to expose your dirty dealer try doing this. Print of a "Printer Friendly Version" of your Rip Off Report and make sure all of the following get a copy. General Motors Corp. PO Box 33170 Detroit, MI 48232-5170 Toll free: 1-800-222-1020 Fax: 313-556-5108 Make sure these "Clowns" get a faxed copy. Doing so will give them something "Hard to Chew on" They hate the fact that they can't shut us up. National Automobile Dealers Association 8400 Westpark Dr. McLean, VA 22102 703-821-7000 Toll free: 1-800-252-6232 Fax: 703-821-7075 Web site: www.nada.org Don't leave these guys without a faxed copy. Motorist Assurance Program 7101 Wisconsin Ave Suite 1200 Bethesda, MD 20814 301-634-4954 301-634-4955 Fax: 202-318-0378 E-mail: [email protected] Web site: www.motorist.org Don't leave these "A Hole's" without a copy. BBB AUTO LINE Council of Better Business Bureaus, Inc. 4200 Wilson Blvd., Suite 800 Arlington, VA 22203-1838 703-276-0100 Toll free: 1-800-955-5100 Fax: 703-525-8277 E-mail: [email protected] Web site: www.bbb.org Next you need to fax a "Printer Friendly Version" of your Rip Off Report to the AG's office that is close to your city. They need to know about your car dealer's deceptive ways. I also would fax a "Printer Friendly Version" to your dealer aswel. Below is a list of California's AG's fax numbers. Fire away My fellow American! It is my job here at RipOffReport.com to help you expose the auto industry deception. Sacramento, CA 95827 Toll free in CA: 800-952-5210 Web site: www.autorepair.ca.gov Sacramento, CA 95814 Toll free in CA: 1-800-952-5210 Web site: www.dca.ca.gov Sacramento, CA 94244-2550 916-322-3360 Toll free in CA: 1-800-952-5225 Web site: www.caag.state.ca.us Bakersfield, CA 93301 Fax: 661-868-2135 Fairfield, CA 94533 Fax: 707-421-7986 Fresno, CA 93721 Fax: 559-495-1315 Los Angeles, CA 90012-2706 Fax: 213-687-0233 Web site: consumer-affairs.co.la.ca.us Martinez, CA 94553 Fax: 925-646-4683 Modesto, CA 95353-0442 Fax: 209-525-5545 Web site: www.stanislaus-da.org Napa, CA 94559 Fax: 707-253-4041 Sacramento, CA 95812-0749 Fax: 916-874-7660 Salinas, CA 93902 Fax: 831-755-5608 San Diego, CA 92101 Fax: 619-531-4481 Web site: www.sandiegoda.com San Francisco, CA 94103 Fax: 415-551-9504 Web site: www.ci.sf.ca.us/casf/ San Jose, CA 95110 Fax: 408-279-8742 Web site: www.santaclara-da.org San Luis Obispo, CA 93408 Fax: 805-781-1173 Web site: www.sloda.com San Rafael, CA 94903 Fax: 415-499-3673 San Rafael, CA 94903 Fax: 415-499-3719 E-mail: [email protected] Web site: co.marin.ca.us/depts/DA/main/index.cfm Santa Barbara, CA 93101 Fax: 805-568-2398 Santa Cruz, CA 95060 Fax: 831-454-2920 E-mail: [email protected] Web site: www.CO.Santa-Cruz.CA/US Stockton, CA 95202 Fax: 209-468-0314 Ukiah, CA 95482 Fax: 707-463-4687 Ventura, CA 93009 Fax: 805-648-9255 Web site: www.ventura.org/vcda Visalia, CA 93291 Fax: 559-730-2658 West Santana, CA 92701 Fax: 714-568-1250 Los Angeles, CA 90012 Fax: 213-847-0402 E-mail: [email protected] San Diego, CA 92101-4106 www.sannet.gov/city-attorney Santa Monica, CA 90401 Fax: 310-395-6727 Eddie Just because you bought a Cadillac don't mean that your "Lot Shark" will not lie to you. I hope I have helped you in some way. Rip-off Report Consumer Advocate Volunteer

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