The agreement established between Coastal Pay and The Timeless Bride was signed under false pretenses and under duress. Coastal Pay misrepresented who was providing equipment and how said equipment was to be handled. I was assured by the company representative, Lucas Spurling, that Coastal would be the equipment provider and according to the agreement “if they could not save me money then the contract was null and void.” I asked no less than 10-12 times if this included equipment. There were witnesses in the room who are willing to submit a sworn affidavit to this effect.
After signing the contract, I received a call from the leasing company informing me that under no uncertain terms may the lease be broken. ("regardless of what they told you" she said) This is contrary to what I has been assured. So I immediately placed a call to Mr. Spurling reporting what the leasing company said. He, once again, assured me that was not true and that Coastal Pay would be responsible for the equipment.
I have previously had a four year lease of processing equipment in which I paid $49 per month for four years on a machine I used for six months. And then at the end of the term still owed several hundred dollars before I would own it. I would never again willingly or knowingly sign another unbreakable four year equipment lease. It was only because I was blatantly lied to about these arrangements that this came to pass.
I now have a collection calling about an early termination fee and the leasing company is suing me for the balance of the remaining lease. Coastal Pay are unscupulous, immoral liars.
I would be more than happy to join a class-action suit against them.
#2Author of original report
Thu, May 05, 2016
Included below are copies of emails I sent to my Coastal Pay representative. The first is report some issues with transaction postings, but shows my concern with the eqipment and the second shows that I did ask my rep over the phone about the process for meeting the better quote and he told me that wouldn't happen and I was choosing an inferior service...I could never get him to return another phone call.
"Naomi Maurer" <[email protected]>
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Subject: |
24 hour transaction failure
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Sent date: |
03/26/2015 10:57:38 AM
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To: |
L.T.S
Alabama,#3REBUTTAL Individual responds
Mon, May 02, 2016
In response to this claim, the party, at the time of signing was fully informed as to what she was signing and agreeing to. There has been some time that has passed since the agreement was signed and there is some definite misrepresentation going on in her claim. The owner of The Timeless Bride was utilizing our services and was content for about 6 months. Only after hearing from another company who promised that they would do a better job, did the owner decide to cancel. When talking to the owner, I referred back to our agreement, which states that " if another company can honestly beat us, we ask that you allow us one more opportunity to either meat or beat the company in question." Also that she would need to send in a written proposal from the competing company. Mrs. Naomi( the owner of The Timeless Bride) refused to get anything to us to do a comparison, nor did the competition provide her with anything in writing to prove what they were telling her. When she told me that she was deciding to move forward with the new company I gave her some advice on what to do and what to look out for from the new company. When Mrs. Naomi decided to not allow us an opportunity to "meat or beat" the new company she voided her opportunity for us to cancel for free, which was indeed explained in detail to her. From where it stands, as of now, such accusations for Coastalpay and for Mr. Spurling are considered to be dishonest and a from of defamation. Mrs. Naomi is and was 100% aware of what she agreed upon and signed. If Mrs. Naomi would like to contact us to go over exactly what she signed again, in detail, we would be more that happy to accommodate.