Complaint Review: Cody Moya - Nationwide

Cody Moya is a spammer type of marketer who draws his prey into his web by constantly offering free 30 day trial offers of his private member sites. I, like the idiot that I am, subscribed to one such ploy, went to the site and decided I was not interested. There was a $97.00 monthly member rate charged after your 30 days expire. Well, I forgot to cancel this account. When I received a notice from paypal that my account had paid this guy $97.00, I didn't even remember what it was for.

So I went to paypal and retrieved an email address this guy showed as contact for customer service. Turns out that it is a bogus email but at least they did provide me with a URL of his help desk.

Anyway, I opened a new help desk ticket and explained that I mistakenly forgotten to cancel the account and kindly requested a refund. They quickly and adamantly stated that they do not give refunds for recurring accounts and it must be regardless of the reasons.

I had explained to them that I am retired and on a very small fixed income and that I could not afford to pay the $97 per month charge. I also explained that his not refunding this money was going to cause me a true hardship and that it could also cause me a serious medical problem due to the added stress of loosing this money. FYI, I have an ascended aortic aneurysm and my docs tell me that if I don't keep my blood pressure down below 130 or so, that the increase rate could cause this thing to blow. I did not tell those people that but it wouldn't have made any difference anyway. They don't care about people: they only care about getting your money! And once they get it, they sure as heck are not going to give it back under any circumstances.

They have blatantly and with no compassion for my situation, denied my request. I realize it was my fault for not canceling this account but I was only on their site once or twice and have not interested in using their sites information. I forgot, plain and simple. It happens to the best of us!

How can a supposedly successful Internet marketing guru take such a cold hearted, no excuses, hard nose stance against someone with the problems I have. Each of the two emails that I sent were very emphatic about the problems it would cause me if I didn't get that money back into my account. Made no difference to anybody at his company though. Their responses to me were one sentence shorts that pretty much said tough luck, we don;t give refunds. They don't care one bit that their actions are going to cause me a great deal of stress and trouble with my bank when my checking account gets over-drafted.

Yes, it was my fault. No, I did not cancel the account within their 30 day window. But I admitted to them that I had forgotten and that I had made the mistake. This guy has been on the Internet a very long time and boast of all the money he makes. With this kind of heartless customer service attitude toward their customers, it's a wonder that he can stay in business. If he were a brick and morter business, he would have been run out of business a long time ago or burned out.

I am going to have to figure out how to survive this month without those monies, but I'll figure something out. If anybody knows this money grubber and has any ideas of how I might convince them to refund the money, I would very much appreciate it.

My recommendation to all who read this report is to steer clear of doing any business with the likes of Cody Moya. I have already unsubscribed from his email list, although I have heard he will continue to spam people who try to get off his list so I expect to continue seeing his trash coming through my email account.

I hope this report prevents at least one person from making the same stupid mistake that I made.

Jim

Greensboro, North Carolina

U.S.A.