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  • Report:  #65483

Complaint Review: Cohen's Fashion Optical Aka Insight Optical - Miami Florida

Reported By:
- miami, Florida,
Submitted:
Updated:

Cohen's Fashion Optical Aka Insight Optical
11401 Nw 12 St, Miami, 33172 Florida, U.S.A.
Phone:
786-3319112
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Dr. Philip Margolesky, supposedly a license optometrist could not prescribe the correct contact lenses. After 3 visits and very frustrated he said that there is no time frame to pin point the correct contact lens a person could wear.

He got very offended when I asked him if he was a licensed optometrist. He said that, that was a very rude question to ask. He continued by saying I wasn't obligated to use his services any longer. However, he refused to give me a full refund for $100 for the eye exam, contact lenses (I never got) and a hidden additional $20, to "teach me how to wear contact lenses". He never fully examined my vision. He read the prescription on my eye glasses and told me to look into a computer image which he said read my contact lens RX and fitting.

This contact lens eye exam computer was not able to prescribe the correct contact lenses for me. I tried 3 different types of RX contact lenses the computer said were correct for me. Nevertheless, Dr. Margolesky never prescribed the correct contact lenses for me. I asked for a refund and his assistant said there are no refunds because that is a service he provides. Whether I'm satisfied with the outcomes or not no money will be returned.

Furthermore, on the first eye exam I had single vision, on the second eye exam I had stigmatism and prescribe toric lenses, which on the third visit he said that the contacts where "dancing all over my eyes" and that the computer showed I had no stigmatism.

Ili

miami, Florida
U.S.A.


1 Updates & Rebuttals

Sarah

Mt. Pleasant,
South Carolina,
U.S.A.
never seen an optometrist give an eye exam like that

#2Consumer Comment

Wed, January 21, 2004

First of all I have never seen an optometrist give an eye exam like that...My husband is a licensed optometrist and he is THOROUGH with his patients...One thing I would suggest as these doctors are regulated and are required to carry malpractice, is to look them up...Most states have websites for you to look up not only the doctors name but whether they have had complaints. Here is the website you need for Florida. I did look up the doctor in question and Ill have u look it up and see for yourself. http://ww2.doh.state.fl.us/irm00praes/praslist.asp

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