Jimhenry
Buffalo,#2UPDATE EX-employee responds
Wed, March 04, 2009
I used to work for Pentagroup Financial.. Just ask for a manager next time you call... Call from a blocked number so the collector doesn't see your calling.. (be nice or they'll hang up on you...trust me.. people call complaining about wrong numbers all the time and the last thing people want to hear is "LET ME SPEAK TO YOUR MANAGER!!!" Explain to the manager than you want to get this resolved and give him/her a FAX NUMBER... They'll send you a fax showing what you owe. Tell them you want to pay in payments... DON'T settle the account! that doesn't help your credit report.. just pay it off but be prepared to spend a lot of money each month.. or get a loan to consolidate your debt... pay off collect america and pay a small monthly payment to your bank... they can call your work if you don't tell them not to.... send a certified letter in the mail requesting that they don't call your employer... but if you do that.. they'll send it to another collection agency and they'll call your place of employment.. vicious circle.. just pay your debt and they won't bother you!!! also.. the company isn't a ripoff.. they're a fortune 500 company.. and the collectors aren't paid to give customer service.. they're debt collectors... don't be shocked by "rudeness" you owe them money.. it's business. you're not a customer anymore. you're a debtor.. sorry friend.. i just have to let you know what goes through the mind of a collector.
John
Louisville,#3Consumer Comment
Sun, March 01, 2009
If you are sure that this is not your debt: Step One: Send them a letter via Certified Mail + Return Receipt stating: Per the Fair Debt Collection Practices Act, I am requesting that you cease all verbal communications with me about this alleged debt until you provide me with written validation that this is my debt. Per the Fair Debt Collection Practices Act, cease all phone calls to my place of employment and to 3rd parties. This letter is being time stamped via Certified Mail and I can confirm receipt. I will pursue each subsequent phone call from your office with a $1,000 per incident penalty for Fair Debt Collection Practices Act violations. Step Two: Next time they call, read the following statement: Pursuant to [your state] state law, this is to inform you that this phone call is being recorded. If you do not consent to being recorded, you need to terminate this call. Pursuant to [your state] state law, continuation of this phone call after officially being informed that it is being recorded implies consent to be recorded. This recording will be used to pursue Fair Debt Collection Practice Act violations in a court of law.
Steph
Minor Hill,#4Consumer Comment
Sun, March 01, 2009
Tell them its against the law for them to call you at work the next time they call tell them what I told you and threaten to report them to the BBB or Fair Debt practices. I would also tell them they have no right to call you at work and harass you .When a debt collector asks me for my work# I refuse to give it. You might want your boss to tell them not to call