- Report: #1220988
Complaint Review: Collect Pros - Carson City Nevada
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Author Not Confirmed
Why?
Collect Pros
Carson City, Nevada, USA
Phone:
18003053404
Web:
www.colectpros.com
Categories:
Business Rating:
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Collect Pros Trying to collect for Vita Cream. Never accepted contract. Carson City Nevada
I received an URGENT NOTICE from Collect Pros. They indicated that I had a past-due account with Vita Cream totalling $99.95. A trial jar of Vita Cream was initially received, but the program was immediately cancelled.
Vita Cream was notified of the cancellation and informed that monthly payments were not to be withdrawn from my checking account via their sign up web site(the only way I could find to reach them). They complied to this, however the jars continued to be shipped to me. Each jar was returned via mail in the original box, marked REFUSED. This nuisance continued for approximately six months.
Unable to locate a reference for them on the Internet, I used a high-powered magnifying glass to read a phone number on the jar's label. On March 2, 2015, Vita Cream was reached and Allyson(employee) updated the account so that the shipments would cease. She provided a Cancellation Code: AA0302.
Considering the trial was recieved, cancelled, and nothing billed/payed in the past, how can there be a past-due amount?
Collect Pros is a rip-off and Vita Cream seems to condone them!
