- Report: #328013
Complaint Review: COMCAST HOUSTON TEXAS - YONKERS NY New York
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Author Confirmed
Why?
COMCAST HOUSTON TEXAS
40 CORLEY ST YONKERS NY, 10701 New York, U.S.A.
Phone:
917-254-9571
Web:
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COMCAST HOUSTON TEXAS Formerly TIME WARNER CABLE Misrepresented voice over IP service & its effect on home security monitoring YONKERS New York
As a current Time Warner cable, internet and IP phone customer they solicited me to add the home security feature to my account never telling me that the alarm system currently wired into my house could only be accessed by way of a dial-up connection. By signing on with the home security package I effectively shut off my home alarm system.
Comcast has purchased the Time Warner coverage area I had lived in and is pressing to collect money they claim is owed to them due to my stopping their Home Security Product. To make matters worse Comcast is accessing me a early termination fee for stopping the service prior to the terms expiration even though I've been transferred from Houston, TX to Yonkers, NY by my employer and sold the home. In fact I begged the cable company to transfer all services I was signed up for to the buyer of my home at the buyer request and they could not accomodate me!
Donald
YONKERS, New York
U.S.A.
Comcast has purchased the Time Warner coverage area I had lived in and is pressing to collect money they claim is owed to them due to my stopping their Home Security Product. To make matters worse Comcast is accessing me a early termination fee for stopping the service prior to the terms expiration even though I've been transferred from Houston, TX to Yonkers, NY by my employer and sold the home. In fact I begged the cable company to transfer all services I was signed up for to the buyer of my home at the buyer request and they could not accomodate me!
Donald
YONKERS, New York
U.S.A.
