- Report: #64502
Complaint Review: Comcast - Pomona California
-
Author Not Confirmed
Why?
Comcast
3258 N. Garey Ave. Pomona, 91767 California, U.S.A.
Phone:
909-623-6206
Web:
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Comcast accused of not returning cable boxes that were returned Pomona California
I was a ATT Broadband customer who is now Comcast, when i terminated service in October of 2001, i promptly returned 2 cable boxes to avoid being charged almost $600.00. A receipt was given to me, and the clerk told me to hold on to it for 6 months, I did so and as I prepared my 2002 taxes i came upon the receipt and disposed of it thinking everything was ok. Then I got a letter from CMI credit management(collections) claiming if I dont pay it will go against my credit.
I contacted various departments of Comcast(from billing to residential to business services) and finally got someone who said a Comcast rep would get a hold of me within 14 days with a decision. never happened. I continue calling to this day with absoulty no luck. CMI reported this to credit authorities, damaging my credit because I REFUSE to pay for something i no longer have. And CMI will not help me or give me Comcast Corporate info, instead treating me like a felon.
I have no clue what to do about this, as now my credit is permenetlly damaged. Also Comcast never sent me a bill or letter or anything, they just turned it over to collections who WILL NOT deal with you, just collect money. I would appreciate any help.
Chad
pomona, California
U.S.A.
I contacted various departments of Comcast(from billing to residential to business services) and finally got someone who said a Comcast rep would get a hold of me within 14 days with a decision. never happened. I continue calling to this day with absoulty no luck. CMI reported this to credit authorities, damaging my credit because I REFUSE to pay for something i no longer have. And CMI will not help me or give me Comcast Corporate info, instead treating me like a felon.
I have no clue what to do about this, as now my credit is permenetlly damaged. Also Comcast never sent me a bill or letter or anything, they just turned it over to collections who WILL NOT deal with you, just collect money. I would appreciate any help.
Chad
pomona, California
U.S.A.
