Complaint Review: Complet Automotive Repair Services - C.A.R.S - Murrysville Pennsylvania

Like Pablo said, save your money for repairs. I'll go further and say find a reliable mechanic, stick with him and don't argue with him when you get the bill. In fifteen years I think I've seen at least a thousand of these aftermarket used-car warranty incidents and NEVER seen one that was willing to pay. I repeat, NOT ONCE. They are a scam, even from the dealerships. They'll lead you to believe they are going to repair your vehicle, and as soon as you're out of sight they'll call me to tow your car to some wing-ding that will patch your car just good enough to get you off the lot.

Think about it, if they really paid out for auto repairs as needed for older, used cars, they would soon be out of business. These guys are take the money and then disallow any claims. Thats how them operate. Save the money you would have paid them and use it yourself for your repairs. It'll sure make life alot simpler not arguing with a business who's profit system depends on NOT paying out any money. And don't try to setup a scam thinking you'll give 'em 500.00 and then demand a new engine, transmission and rear axle. Then your just as crooked as they are. And I know people pull stunts like that, otherwise why get involved with such bs?

I don't accept the warranty work from those aftermarket companies that are sold through the used car dealers. None of them are worth a fart. I had one authorize me to tear down a transaxle that was burned up. The adjuster actually wanted me to point to the ONE part that caused the tranny to fail. I had another authorize the teardown of a 3.2L engine in an Acura Legend. After it was shown the rings were worn out, he informed me the rings aren't covered. This was after 3 different shops ran 3 different leakdown tests and all of us had the same diagnosis of the problem. I got paid on that one too, though. I made sure the Branch Manager of the Finance Company signed the repair order. Either they pay me in full for the rebuild, or I keep the car. It was one sweeeeeet ride. The Manager was fired over it. The warranty company thought they wouldn't pay a markup on parts and machine work too. Funny guys. That attitude cost them extra. I tell the customer I'll do the work, and they can file with the company themselves. I buy the ones I use online. I buy the same ones the Chrysler Dealer tries to sell me, only I get it for about 1/3 what the F&I guy wants me to pay. I'd suggest you file in small claims. They won't show up, so you'll need to put the dealership down as a defendant also. The dealership acted as the Agent for CARS. Good luck.

NO it is a insurance for used autos you buy it at the time of purchase of auto. Its for engine and drive train 5 years or 50000.

If so, was this a warranty repair that they are supposed to cover? If so, I can understand why they would want the old parts back. If I do a job, and someone calls during the warranty period and tells me the same repair has failed, I will tell them to do the same thing. I need to see that what they claim is being done, IS being done. And no, I won't authorize payment until I have verified the part either. NO shop will. How else are they supposed to know the customer isn't trying to scam the original shop?