- Report: #1426694
Complaint Review: Compressionsale.com - Vernon Hills Illinois
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Author Confirmed
Why?
Compressionsale.com
VERNON HILLS, IL Vernon Hills, 60061 Illinois, United States
Phone:
1-800-504-7315
Web:
Compressionsale.com
Categories:
Business Rating:
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Compressionsale.com Charged My Card but Haven't Delivered Vernon Hills Illinois
I ordered compression stacking from them and paid for 2nd day air. Company has stated that some items were back ordered when I called to get the tracking number. I was given a tracking number that says that a label has been created, but the package has not arrived at the post office. It also says that the package that was purchased was regular first class package. These people hang up on me when I try to call and they essentially try to tell me that they don't have to have the package to me within 2 days because of backorders. I was never notified of a back order before calling them to ask about the shipping.
This company seems well versed in the art of avoiding questions and making excuses after the fact. The first reason I was given was my order was not placed in time to go out that day. The order was placed on Monday, January 29, 2018. It was processed at 3:08 on my credit card. Their website states that orders must be made before 2:00 CST, but they told me that it is really 12:00 CST. It has now been three days since the order was processed.
It is a good thing I guess that delivery of these items were not a life and death situation, but it does extend the time later in the year for my 90 days of wearing them to qualify for surgery with insurance paying to be jeopardized. At the least I expect recompensation for the shipping fees and that has yet to be seen whether they will or won't. The sad part is I have already seen others with the same complaints.
