BEWARE!! FRAUD ALERT. If you need your documents, data and programs, you will lose them. If you buy a computer from them, you will get a real lemon and then Ibrahim and wife turn into a tag team from hell if you so much as ask for even so much as a semblance of decency.
Trust me on this: whatever deal they promise you at the start will end up costing you more than what you can ever replace.
Abraham/Manager
melbourne,#2REBUTTAL Owner of company
Fri, June 02, 2017
1st The laptop was bought from us (Computer World) on March 8th 2012...yes 2012 MODEL OF LAPTOP was: COMPAQ PRESARIO CQ57....INTRODUCED IN 2011 (google it) 2nd The laptop was first introduced in July 2011 and they kept producing it for at least a year if not more...so yes it was brand new when we sold it to her with 1 year warranty from HP/COMPAQ. We discovered that 2 years+ of owning the laptop trouble free, Angela came into our store talking about the laptop as if she bought last week. She came in on Sep.5th 2014. She had 3 main problems a-overheating issues......(fan was changed) b-the battery was not holding the charge like before ( battery was replaced with a New One) c- the laptop was infested viruses....(Data saved+Viruses taken out+Windows reinstalled) We fixed all above (heating,new battery,and viruses) for around $200 3 TO 4 MONTHS LATER SHE COMES TO THE STORE WITH AN ATTITUDE....A RUDE ONE She claims we told her the computer was 7 years old...(not true) The laptop was produced in 2011 and sold to her in 2012 then came to us in 2014... So the computer at best is 3 years old. We mentioned to her that (windows 7) has been around for (7 years) Therfore her Wrong Claim...... We did not say the computer was 7 years old....how could we say that when it was introduced in 2011/2012. Conclusion She is not logical at all......on top of that she was very rude She was demanding that we fix her computer which was infested with viruses for Free. Our policy for viruses is (30 day guarantee on viruses)...after 30 days she has to pay $69.00 (She had it for 4 months or more) She flipped...she cussed us....so we asked her to leave the store....she told us f.u. and she left She is not a lady at all...her actions were low class.... We did everything by the book and then some.