- Report: #460235
Complaint Review: Concrete Masters - Atlanta Georgia
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Concrete Masters
5400 Glenridge Drive NE Atlanta, 30342 Georgia, U.S.A.
Phone:
404-9340424
Web:
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Concrete Masters Did a stamped concrete job for me that was so bad I had to rip it out and hire somebody else. Atlanta Georgia
Concrete Masters in Georgia came and performed a stamped concrete job. The job was really bad. You couldn't even tell in some areas where the grout lines were supposed to be. There were trowel marks and divots all everywhere. However, the big thing was it wasn't level. Any time it rained, water pooled on the top deck. Max Loubaton (owner) wouldn't fix it. I had to have the job ripped out and have someone else re do it. After a year, I finally got my day in court. The Judge agreed that the job was not up to spec and ruled in my favor. I recovered some of my money, but at least other people can view the Civil Action 2008CV156218 and beware of Concrete Masters.
Ridge
atlanta, Georgia
U.S.A.
Ridge
atlanta, Georgia
U.S.A.
2 Updates & Rebuttals
Sdsinc
atlanta,Georgia,
U.S.A.
No Misrepresentation See the Pictures Yourself
#2Author of original report
Thu, December 08, 2011
Max Loubaton, the fact is you were hired to complete a job. I was the customer and Concrete Masters was hired for the job. This job had nothing to do with being competitors. I was booked up and asked you to complete the job. You told me you were running low on money and since it was a big job you needed payment in advance. I completely trusted you and you stamped the concrete when it was too wet and then throw shake hardner on it to absorb the water. This made the surface like sandpaper. It was also very unlevel and there were trowel marks all over it. It's part of business to make a project right. if you mess it up, then you have to suck it up and absorb the costs to rip it out and do it again. Instead, you made me take you to court to recover the money. Nobody wins in that situation. The judge said it was not satisfactory work and to prove it I will have pictures posted for everyone to be their own judge. So Max don't say I am misrepresenting myself. Pictures are worth a thousand words.
Report Attachments
Max
USAA dishonest attack
#3
Wed, September 16, 2009
The individual making these derogatory claims, Ridge, is in fact a
disgruntled competitor. While we did indeed go to court to resolve our
differences, his representation of the circumstances and the ultimate
verdict is disingenuous at best. The facts are these:
Ridge and I are competitors and, in the past, we have occasionally
helped each other with different jobs. In this particular case, Ridge
hired me because the client was a personal friend of his, and he knew
he could count on me to do a good job. The client made all the
design/color selections, and I voiced some concern about his choices.
It was my professional opinion that the client was choosing a
color/design combination that he ultimately would not be happy with. I
was correct.
When the job was complete, Ridge inspected it, approved it and paid me
for the balance of my work. He clearly was happy with the job. It was
only when the client expressed dissatisfaction with the color/design
combination that Ridge started to complain about my workmanship. It was
easier for him to blame me for the workmanship than it was for him to
blame his friend (the client) for poor color/design choices.
I offered to help Ridge redo everything and refund some of the money
out of respect for our friendship and professional courtesy. However, I
was not willing to refund him the entire balance for a job that met or
exceeded acceptable quality standards. I had made a significant
investment in products and labor, and I wasn't willing to lose money on
the deal. Thus we ended up in court.
The judge did NOT rule that the entire balance of the job needed to be
refunded. As is often the case in situations like this, the judge acted
as a mediator to help us resolve our differences. In the end, the judge
ruled that I should refund Ridge some of the money. In fact, the amount
I was ordered to refund was almost the same amount that I had
VOLUNTEERED to refund before Ridge took me to court. Clearly, no good
deed goes unpunished.
I am proud of my work, and I stand behind it every day. Ridge's attempt
to damage my reputation by misrepresenting the facts demonstrates his
lack of integrity. Thank you for giving me this opportunity to defend
myself against this unwarranted and dishonest attack.
