- Report: #152457
Complaint Review: Conn's Applicances - Beaumont Texas
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Conn's Applicances
4326 Dowlen Rd Beaumont, 77786 Texas, U.S.A.
Phone:
409-898-7353
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Conn's Applicances ripoff refuses to back up there prduct unless you bought there warranty. Beaumont Texas
I purchased a dvd/vhs combo player it went out 4 months after I purchased it. The Vhs started eating my tapes. I took the player in on 5 -14-05 and they refussed to help me due to the fact that I did not purchase there personal warranty of which I was not ask to do so.. The sales man told me that I had a year warranty if anything went wrong. I wrote the coorporation and they only sent the email to Mark Cooper which did nothing for me but brush it off to Heather that then called Allen Shepard and told her that nothing could be done. Since this insident I have spoken to a lot of customers that say that Conn's is no longer like it used to be. Wal-mart on the other had stands behind every product they sale without an extended purchase of a warranty..
Theresa
Beaumont, Texas
U.S.A.
Theresa
Beaumont, Texas
U.S.A.
5 Updates & Rebuttals
Missy
Lake Charles,Louisiana,
U.S.A.
I've also filed a report!
#2Consumer Suggestion
Tue, June 06, 2006
I read your report after searching for the one I filed on Conn's 06/02/06. Did you read your receipt? The receipt clearly states customer declined "EXTENDED WARRANTY" on mine. I was also told I didn't purchase Conn's warranty so they couldn't help me! We purchased a TV that wasn't functioning properly the day we bought it, it was supposed to be brand new and Conn's told us the same thing about their warranty! I wrote the Attorney General, BBB, Rip off Report, my Lawyer and I'm not finished yet. I encourage you to do the same.
Missy
Lake Charles,Louisiana,
U.S.A.
I've also filed a report!
#3Consumer Suggestion
Tue, June 06, 2006
I read your report after searching for the one I filed on Conn's 06/02/06. Did you read your receipt? The receipt clearly states customer declined "EXTENDED WARRANTY" on mine. I was also told I didn't purchase Conn's warranty so they couldn't help me! We purchased a TV that wasn't functioning properly the day we bought it, it was supposed to be brand new and Conn's told us the same thing about their warranty! I wrote the Attorney General, BBB, Rip off Report, my Lawyer and I'm not finished yet. I encourage you to do the same.
Missy
Lake Charles,Louisiana,
U.S.A.
I've also filed a report!
#4Consumer Suggestion
Tue, June 06, 2006
I read your report after searching for the one I filed on Conn's 06/02/06. Did you read your receipt? The receipt clearly states customer declined "EXTENDED WARRANTY" on mine. I was also told I didn't purchase Conn's warranty so they couldn't help me! We purchased a TV that wasn't functioning properly the day we bought it, it was supposed to be brand new and Conn's told us the same thing about their warranty! I wrote the Attorney General, BBB, Rip off Report, my Lawyer and I'm not finished yet. I encourage you to do the same.
Missy
Lake Charles,Louisiana,
U.S.A.
I've also filed a report!
#5Consumer Suggestion
Tue, June 06, 2006
I read your report after searching for the one I filed on Conn's 06/02/06. Did you read your receipt? The receipt clearly states customer declined "EXTENDED WARRANTY" on mine. I was also told I didn't purchase Conn's warranty so they couldn't help me! We purchased a TV that wasn't functioning properly the day we bought it, it was supposed to be brand new and Conn's told us the same thing about their warranty! I wrote the Attorney General, BBB, Rip off Report, my Lawyer and I'm not finished yet. I encourage you to do the same.
Robert
Wallingford,Connecticut,
U.S.A.
Did you fill out and send in the warrenty card?
#6Consumer Comment
Thu, August 04, 2005
Most consumers do not. You will probably need to contact the manufacturer for service or replacement. There should be some information on who to contact in the users manual. There should also be information on what is warrented and for how long. One other thought. Have you cleaned the VCR heads? You should be able to pick up a head cleaning kit at any store that sells blank VCR tapes. I'm not totally sure, but I think most manufactures recommend cleaning the heads after so many hours of use but I am not sure what that number is. It might be worth a shot.
