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  • Report:  #464588

Complaint Review: Conn's - Houston Texas

Reported By:
- houston, Texas,
Submitted:
Updated:

Conn's
1960 & Highway249 Houston, Texas, U.S.A.
Web:
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Tell us has your experience with this business or person been good? What's this?
I bought a Haier refridgerator 2 yr ago w/ a 3yr service plan. The gasket seals began falling off after 1 yr. fast forward to today... the freezer items have frost on everything. A friend advised me to glue it... but why should I when I bought a service warranty that's good for 6 more months.. Anyway, I left work to try and be home for a repair person to come... was given a 3 hr timeframe of 12 pm to 3 pm. I take lunch at 12pm so I go home and wait an hour. I leave at 1:15 , (late I know) no show from the repairman... no calls either during this time. I get home at 5pm to find a flag on my door saying the repairman arrived at 12:40.

I can't understand why everybody in the world carries a cell phone but apparently not this guy. No one called me to alert me that he was outside my door. Personally , I think his watch is wrong and he was really off somewhere jerking off and showed up after I'd gone. In any case, where's the award winning service? I'm not impressed!!

I also bought a washer and dryer around the same time as the fridge. Now the water doesn't drain from the drum and doesn't seem to want to spin. Now I have to wait until next Tues for service. I have no expectations right now that it'll get fixed anytime soon. I am not feeling (Con)n's right now and I really wish I would've gone to Best buy!!

Dont buy Fridgedaire products!!! I know I never will again.

Deewright

houston, Texas

U.S.A.


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