- Report: #1226761
Complaint Review: Conn's - Shreveport Louisiana
Reported By:
Seriously -
Bossier City, Louisiana, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Conn's
Shreveport, Louisiana, USA
Phone:
800-511-5750
Web:
www.conns.com
Categories:
Business Rating:
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Conn's Conns Appliance and Furniture Hacks, Liar's, Credit Report Destroyer Shreveport Louisiana
*Horrid!!!* I purchased my furniture just over a year ago. I purchased over 5 grand in items and I had cash in hand but was talked into the 1-year same as cash option. I made my first payment immediatly for $1000.00. THEY POSTED IT TO THE WRONG ACCOUNT! I made two more payments that same month of $500 a piece and SAME THING happened AGAIN! So I decided to request a payment history and account statement prior to my pay off the following Feb.
I asked for this information starting in DEC so that I could be sure to have the total due on hand. They told me I still owed more than 700.00 dollars than what I was tracking! I was furious. So I REALLY needed that statement. It never came, well on April 1 it showed up in my mailbox. With a date on the statement of Feb. 28...Really??
I called a total of about 40 times and I am still calling to get this account right. Now they have decided that I owe interest and other fees. They also said that I have to pay this "insurance" for the LOAN! I did not sign for that and it IS NOT in my paperwork. The couch portion of my sectional fell apart, the wood was made with knotted wood...this means it will snap easy! I have sent certified letters, made several iquiries and requests.
I have filed a complaint with the BBB which turns out is a joke as well and provides no help. I tried to file a complaint on the website and they said my complaint did not meet their requirements??? What?? Shady business and very bad customer service. I wonder where they obatin thier employees from? Do they put ads in the paper for conartists? I am just wondering... I want to keep my money now.
