- Report: #7416
Complaint Review: Consolidated Media Service - Atlanta Georgia
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Consolidated Media Service
2550 Heritage Court Atlanta, 30339 Georgia, U.S.A.
Phone:
770-955-2715
Web:
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Consolidated Media Services violating Federal Law *Consumer Suggestion
Here's the text of an e-mail I attempted to send them that's pretty self explanatory--except the e-mail link on their site goes to an invalid address. If you wonder why this violates numerous federal laws, visit www.fcc.gov and go to consumer telemarketing laws (or visit privatecitizen.com)...
I have been called by telemarketers for Consolidated Media Services twice within the last 2 weeks--the most recent being about 8:25 AM this morning.
In these calls, you apparently violated several FCC rules and federal law.
This morning, a person identify herself as Vanessa, "calling long distance from Atlanta, Georgia." called and launched into her sales pitch. After about 30 seconds, I asked for Vanessa's full name, a call back number for Consolidated Media Services, and an address for Consolidated Media Services. She refused to give any of those to me. I pointed out these were required by FCC rule, and she still refused to give me this information.
I then asked for a supervisor. I spoke with someone identifying themselves as Willie Smith. I demanded that this supervisor give a call back number for Consolidated Media Services, an address for Consolidated Media Services, that I be placed on the do-not-call list, and that I be supplied with a copy of the written do-not-call policy (all of which are required by federal law). The supervisor refused all of these requests.
I now demand for a fourth time that you supply me with a call-back number, your address, that I be placed on your do-not-call list, and that you provide me with a written copy of your do-not-call policy.
I have been called by telemarketers for Consolidated Media Services twice within the last 2 weeks--the most recent being about 8:25 AM this morning.
In these calls, you apparently violated several FCC rules and federal law.
This morning, a person identify herself as Vanessa, "calling long distance from Atlanta, Georgia." called and launched into her sales pitch. After about 30 seconds, I asked for Vanessa's full name, a call back number for Consolidated Media Services, and an address for Consolidated Media Services. She refused to give any of those to me. I pointed out these were required by FCC rule, and she still refused to give me this information.
I then asked for a supervisor. I spoke with someone identifying themselves as Willie Smith. I demanded that this supervisor give a call back number for Consolidated Media Services, an address for Consolidated Media Services, that I be placed on the do-not-call list, and that I be supplied with a copy of the written do-not-call policy (all of which are required by federal law). The supervisor refused all of these requests.
I now demand for a fourth time that you supply me with a call-back number, your address, that I be placed on your do-not-call list, and that you provide me with a written copy of your do-not-call policy.
1 Updates & Rebuttals
*Consumer Suggestion
#20
Fri, November 02, 2001
----- Original Message -----
From: "Marian Norris"
