- Report: #446572
Complaint Review: Consolidated Smart Systems - Culver City California
-
Author Confirmed
Why?
Consolidated Smart Systems
620 W 135th St Gardena, California 90248 Culver City, 90230 California, U.S.A.
Phone:
866-9543434
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Consolidated Smart Systems, My internet service through Consolidated Smart Systems goes down almost every day for myself and my neighbors. They will not fix it or refund my money because they know I don't have a choice of providers. Culver City California
Consolidate Smart Systems is the only broadband provider in my apartment complex, and they know it. In the nine months I have lived here, my service has been down for 34 days, and I have had to schedule 12 visits from there repair people in 9 months as well.
Each time I call they schedule this apointment, and then the guy comes out and switches out the modem and pretends that this will fix the problem. But I talked to a contractor who worked for the company who said in reality, the company's wiring is old, and everything goes down every time there is any moisture in the ground; the modem switching is just an act.
I have spent countless hours on the phone with these people, and waiting for them to make their ridiculous eight hour apointment windows. They have refused to issue any refunds other than for the exact amount of time the internet was down. As you can imagine, getting a $1.35 off of your $60 bill because your internet comes in and out is not satisfactory.
The people at Consolidated Smart Systems know that I am not able to switch to another broadband provider, and so they are not worried about this issue. I'm writing this to encourage anyone who does have a choice to switch immediately.
H
Culver City, California
U.S.A.
Each time I call they schedule this apointment, and then the guy comes out and switches out the modem and pretends that this will fix the problem. But I talked to a contractor who worked for the company who said in reality, the company's wiring is old, and everything goes down every time there is any moisture in the ground; the modem switching is just an act.
I have spent countless hours on the phone with these people, and waiting for them to make their ridiculous eight hour apointment windows. They have refused to issue any refunds other than for the exact amount of time the internet was down. As you can imagine, getting a $1.35 off of your $60 bill because your internet comes in and out is not satisfactory.
The people at Consolidated Smart Systems know that I am not able to switch to another broadband provider, and so they are not worried about this issue. I'm writing this to encourage anyone who does have a choice to switch immediately.
H
Culver City, California
U.S.A.
2 Updates & Rebuttals
Hankemer
Culver City,California,
U.S.A.
See this site!
#2Author of original report
Sun, April 26, 2009
http://www.consolidated-smart-systems.com/
Hankemer
Culver City,California,
U.S.A.
UPDATE
#3Author of original report
Sun, April 26, 2009
http://www.yelp.com/biz/consolidated-smart-systems-gardena
