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  • Report:  #573710

Complaint Review: Constructiondeal.com - Sherman Oaks California

Reported By:
D.H - oakland, California, United States of America
Submitted:
Updated:

Constructiondeal.com
5152 Sepulveda Blvd. Suite 114 Sherman Oaks, 91403 California, United States of America
Phone:
866-663-4711
Web:
www.constructiondeal.com
Categories:
Tell us has your experience with this business or person been good? What's this?
If you are a contractor, Do not sign up with ConstructionDeal.com! I signed up with their membership, They want me to put in $200 deposit for leads so I deposited, but as time goes by there weren't many jobs on my lead so I decided to cancel the membership. I contacted them and told them that I wanted to cancel, They told me that I will get my refund within 3 to 5 days.
Now it has been 2 weeks, I never got my money back so I called them back and this is what They said "We going to have to resubmit it again because We didn't know what happened" I will have to wait for another 3 to 5 days again. Also I'm only get $145 back.

So once again if you are a contractor. Do not sign up with them!


1 Updates & Rebuttals

Cd help

Sherman Oaks,
California,
USA
We are sorry for the delay.

#2UPDATE Employee

Wed, February 24, 2010

Hello Mr. Hoang,


We are very sorry for the delay in responding to your refund. We did receive your cancel request and attempted to contact you via telephone. We also had a scheduled callback for you on your phone number ending in 2804. We have processed your refund. The only reason you did not get a full refund of the 200 is because we delivered leads to your account. I do want to remind you that you do have credit on your account and you can use that to purchase future leads. Also, please be advised that we paused lead delivery and turned off all billing when we received your initial cancel request and did not deliver leads or post charges after that date. 

We hope that we can do business with you in the future. Thank you for allowing us the opportunity to help your business and once again we are very sorry for any inconvenience you experienced. 

Truly,

Sam G.
ConstructionDeal.com

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