- Report: #1351581
Complaint Review: Consumer Priority Service - Brooklyn New York
Reported By:
Tired of the Scams! -
Albuquerque , New Mexico, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Consumer Priority Service
3101 Emmons Avenue Brooklyn, 11235 New York, USA
Phone:
800-905-0443
Web:
https://www.cpscentral.com
Categories:
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Consumer Priority Service, CPS Warranty Service SCAM, WARRANTY IS WORTHLESS, BE READY TO BE RUN IN CIRLCES Brooklyn New York
Thanks a Million! This was the salutation from an internal email copied to me by an ADMIN, Chief Cusomer Officer at CPS warranties - Consumer Priority Services, asking a Customer Experience Claims Specialist to follow up one of my emails. This confirmed to me what I had already figured out, Consumer Priority Services or CPScentral.com in Brooklyn, NY must make $Miillions off of the thier fradulant warranties and/or fraudulant claiims practices.They warranty everythhing under this sun in regards to online electroinics. I bought an Engenious Freestyle II phones system from the FactoryOutletStore.com in 2014 and puchased a 3 year extended warranty that was sold by the webiste through Consumer Priority Services, to cover the $380.00 purchase. When both phones stopped working, I filed a cliam in November 2016, and shipped the phones as instructed. CPS took weeks to eve put the claim in the system. After several more weeks and several more calls, they cancelled the claim in thier system. After aonther few weeks and more calls, and and more emails, they re-opened the claim. We then received an an email that said "The Manufacturer has received your units and on inspections they found both handsets contain water damage. For a repair of the handsets they require payment as water damage does voids your warranty". A link in the email went to a CPScental.com website that asked me to pay $245.00 by using my credit card onlne. Both indoor wireless handsets had water damage? Bull****. Do not buy this warranty, or be prepared to be run around in circles to collect anything from them. My next step is to take this and every other complaint I have found online in regards to CPS or Consumer Priority Services or CPScentral.com and present them to the NY Attoney Generals office, the U.S. Attorney Generals Office, and the US Bureau of Consumer Protection - Federal Trade Commissions office. Maybe we can find an attorney in NY that wants an easy class-action lawsuit? These types of Scams and those of major companies such as Wells Fargo and others that rip-off consumers for $millions in profits, need to be stopped. Your not wecome to our $millions CPScentral.com!
