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  • Report:  #1361737

Complaint Review: Core Skincare - Internet

Reported By:
drxtreme - Cedar Hills, Utah, USA
Submitted:
Updated:

Core Skincare
Internet, USA
Web:
coreskincareface.com
Categories:
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 I ordered the sample for the anti-aging skin cream and paid shipping. Two weeks later I am charged another $90. I called them to complain but was told I had to call within 2 weeks or I would be backcharged for the original sample. Nowhere on the website does it say that I had to call.

  Apparently this company has several other "feeder" websites that sell the product but don't disclose the need to call them to cancel. When you call the number on the credit card charge you get the main company and they tell you that the need to call to cancel is on "their" website. But if you ordered from any of the multiple "feeder" websites it doesn't say that and the credit card company can't reverse the charge because it does say that on the "main" website for the company.

  A total scam program to get around the requirement to notify you in advance for the need to cancel within two weeks. If you search for Core Skincare you will see multiple sites that sell the product without disclosing the need to call to cancel but they all are charged at the main company.

  



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