- Report: #468682
Complaint Review: Correctional Billing Service T-netix Securus Evercom - Dallas Texas
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Author Confirmed
Why?
Correctional Billing Service T-netix Securus Evercom
PO Box 650757 Dallas, 75265-0757 Texas, U.S.A.
Phone:
800-844-6591
Web:
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Correctional Billing Service, T-netix, Securus, Evercom Total Rip Off Dallas Texas
I went through a company and purchased a out of state phone number which is local to my loved one so that my collect calls would be only $5.00 because when my loved one calls me to my in state number I am charged $17.00 for 10 minutes well a few days ago Correctional Billing Service decided to block my number and then when I called in to see why they told me that my number had a security problem and I could no longer receive calls on it because it had features like call waiting, call forwarding and three way calling but I DO NOT have those features on my phone and I was told I have one option change my phone number or never talk to my love one again like I explained 5 times to the man from Correctional Billing Services that I DO NOT have those features on my phone he still refused to unblock my phone bottom line is since I bought the out of state phone number which saves me about $12.00 they are not happy and this is wrong on their part this should be a crime to block my phone because they can't make the money they want and 17.00 for a 10 minute phone call is a rip off especially when during the phone call you get 4 minute long recordings that block you from even hearing your loved one it's down right wrong and something should be done with this company.
Pizzed@cbs
Toccoa, Georgia
U.S.A.
Pizzed@cbs
Toccoa, Georgia
U.S.A.
3 Updates & Rebuttals
john
United States of AmericaYou should be in there too
#2Consumer Comment
Sun, October 24, 2010
So basically.. you are trying to commit fraud by purchasing a telephone number that is local to the rapist in jail.. and you are complaining that they won't allow you to do that?
Faye
Benson,North Carolina,
U.S.A.
Suggestion (error in previous rebuttal)
#3Consumer Suggestion
Mon, July 13, 2009
Sorry, but I meant to say, call Cons Call Home and get them to email a letter to you so that they can take legal action against Correctional Billing Services (evercom). I am so sorry for this error. I am so frustated at this point with the billing service.
Faye
Benson,North Carolina,
U.S.A.
Suggestion to help unblock numbers
#4Consumer Suggestion
Mon, July 13, 2009
I have the exact same problem in NC and Evercom is yet to unblock my number. It was used only once. You can help though by calling Correctional Billing Services and talk to a representative. They can email you a copy of a letter to fill out by describing your problem. Correctional Billing letter states that FCC rules are that numbers cannot be blocked by these companies such as Evercom. Correctional Billing is trying to collect all the data they can in order to legally do something about this with Evercom. I have filled mine out and also sent an email to the FCC. This is a scam if I have ever seen one and I still don't know how I am going to get it resolved, but if enough people help Correctional Billing Services, they will do the legal work.
