- Report: #642363
Complaint Review: Costa del mar - ormond beach Florida
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Author Not Confirmed
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Costa del mar
123N Orchaed street ormond beach, 32174 Florida, United States of America
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Web:
costarelmar.com
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Costa del mar poor quality ormond beach, Florida
Hello everyone. I would recommend to think twice before purchusing Del Mar sunglasses. I bought one for my husband just about one month ago. (pricetag is over $100). We just noticed that one of the plastic nosepads was missing. My husband wears this glass very infrequently maybe on weekends. When I called the company to ask for a replacement they told me I need to purchase the part. I was explaining that this product must be deffective if a part is missing when the glass was used less that 10 times. This part must cost no more that 20 cent, it is a small plastic part. She asked for $6 dollars. She agreed that the glass must have been deffective. At that point I asked her if she can wave the payment. The answer was no. Than I asked if the product is deffective can you send an extra few parts since it will be missing frequently. The answer was no!!! So unless you want to pay 6 dollars extra monthly to wear a product on the weekend STAY away from this brand. On the other hand I have a Serengeti sunglass over 2 years. No repair was necessary. You decide, I stay with Serengeti.
