- Report: #160610
Complaint Review: Costume Disguises.Com CostumeHut.Com - Brossard Quebec
-
Author Confirmed
Why?
Costume Disguises.Com CostumeHut.Com
1780 Allard Suite A Brossard, j4w 1z4 Quebec, Canada
Phone:
800-783-0513
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Costume Disguises.Com, CostumeHut.Com DO NOT BUY FROM THIS COMPANY! NEVER RECEIVED PRODUCT! THEY SHOULD BE CLOSED DOWN! Ripoff Brossard Quebec Canada
THIS COMPANY IS A SHAM!!! I placed an online order from CostumeDisguises.com AKA CostumeHut.com on 9/22/05 & chose the "within two weeks" option for delivery. My credit card was charged 9/27/05. On the 14th day, I tried calling them but their voicemail directs you to their email address. I have emailed them a total of 4 times & it has taken them a full 72+ hours to write back every time. The company said that the item is on back order & they will send it out as soon as possible. I, of course, wrote back (waiting 72+ hours for a response?!?!) asking why I wasn't notified in the beginning that I was on a waiting list to no avail. Their website didn't say the item was out of stock nor was I notified in a timely manner.
It has been a month now (so much for the "within 2 weeks" option!). I also requested they ship the item when it is in (definitely before 10/21/05 or forget it) overnight at no cost to me. Their response? They don't ship overnight...which is a blatant lie! I know because "overnight" was an option when I placed the order! I asked that my email be escalated to a manager but have not received a response...go figure! I have called my credit card company & they have issued a stop payment to the company.
Do yourself a favor..DO NOT BUY FROM THIS COMPANY! I wish I would have researched/found your site before I placed this order. Now my son is without the costume for his 1st Halloween that I HAD to have because 7 people in our family are dressing as Star Wars characters. He was to be Yoda & they do not sell this costume at local stores. The costume is sold out everywhere else. I had my heart set on it.
Don't be deceived by their extensive website & false delivery promises. They should be shut down & I will spread the word everywhere to warn people of their deceptive practices.
Laurie
Woodland, Washington
U.S.A.
It has been a month now (so much for the "within 2 weeks" option!). I also requested they ship the item when it is in (definitely before 10/21/05 or forget it) overnight at no cost to me. Their response? They don't ship overnight...which is a blatant lie! I know because "overnight" was an option when I placed the order! I asked that my email be escalated to a manager but have not received a response...go figure! I have called my credit card company & they have issued a stop payment to the company.
Do yourself a favor..DO NOT BUY FROM THIS COMPANY! I wish I would have researched/found your site before I placed this order. Now my son is without the costume for his 1st Halloween that I HAD to have because 7 people in our family are dressing as Star Wars characters. He was to be Yoda & they do not sell this costume at local stores. The costume is sold out everywhere else. I had my heart set on it.
Don't be deceived by their extensive website & false delivery promises. They should be shut down & I will spread the word everywhere to warn people of their deceptive practices.
Laurie
Woodland, Washington
U.S.A.
