- Report: #160655
Complaint Review: Costume Hut - Costume Disguises - Nova Scotia
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Author Confirmed
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Costume Hut - Costume Disguises
www.costumehut.com Nova Scotia, Canada
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Costume Hut - Costume Disguises ripoff Lambert Quebec
I went on Costume Hut's website (www.costumehut.com) back in March, 2005. I attempted to put an order in for a child's costume (US cost at that time was around $25). I never got any confirmation via my email that an order went through. I assumed the company was out of business.
Fast forward almost six months. At the end of August, 2005--perhaps not so ironically, the very day before the credit card I attempted to use on Costume Hut's site was set to expire--Costume Hut charged my card US $65! I got an email saying they were sending me this costume and charging me the $65.
I replied that I never ordered it. The order I attempted to place did not go through. I never received any confirmation email on it, no communication, nothing. Also, the amount of the charge was outrageous.
I had VISA cancel the charge.
I have followed up several times with the company. I asked them to hand over all communication they had sent me regarding the costume. They responded once, but dodged my specific requests and questions. Then, after a very strongly worded email from me to the company, they ceased to reply.
Bottom line: This company is a fraud. DO NOT DO BUSINESS WITH IT. It also goes by the name Costume Disguises (www.costumedisguises.com).
Marcia
New York, New York
U.S.A.
Fast forward almost six months. At the end of August, 2005--perhaps not so ironically, the very day before the credit card I attempted to use on Costume Hut's site was set to expire--Costume Hut charged my card US $65! I got an email saying they were sending me this costume and charging me the $65.
I replied that I never ordered it. The order I attempted to place did not go through. I never received any confirmation email on it, no communication, nothing. Also, the amount of the charge was outrageous.
I had VISA cancel the charge.
I have followed up several times with the company. I asked them to hand over all communication they had sent me regarding the costume. They responded once, but dodged my specific requests and questions. Then, after a very strongly worded email from me to the company, they ceased to reply.
Bottom line: This company is a fraud. DO NOT DO BUSINESS WITH IT. It also goes by the name Costume Disguises (www.costumedisguises.com).
Marcia
New York, New York
U.S.A.
4 Updates & Rebuttals
Marcia
New York,New York,
U.S.A.
not located in Nova Scotia
#2Author of original report
Thu, October 13, 2005
PS. This company is not located in Nova Scotia as stated above, but in Lambert, Quebec
Marcia
New York,New York,
U.S.A.
not located in Nova Scotia
#3Author of original report
Thu, October 13, 2005
PS. This company is not located in Nova Scotia as stated above, but in Lambert, Quebec
Marcia
New York,New York,
U.S.A.
not located in Nova Scotia
#4Author of original report
Thu, October 13, 2005
PS. This company is not located in Nova Scotia as stated above, but in Lambert, Quebec
Marcia
New York,New York,
U.S.A.
not located in Nova Scotia
#5Author of original report
Thu, October 13, 2005
PS. This company is not located in Nova Scotia as stated above, but in Lambert, Quebec
