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  • Report:  #181441

Complaint Review: Costume Hut - Brossard Quebec

Reported By:
- Salem, Ohio,
Submitted:
Updated:

Costume Hut
1780 Allard #A Brossard, J4W 1Z4 Quebec, Canada
Phone:
450-676-8989
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I ordered a star wars costume for my son from costumehut.com. I paid the rush shipping charge to have it delivered to me in 2 days. I received the costume 2 weeks later and Halloween was already over. I made calls to them and sent emails and they never responded. I returned the package to them via UPS and they refused to accept the package even though I returned it in the 15 days allowed for returns. I had to pay an additional shipping charge to ship the package back to me. I disputed the charges with my credit card company and I got the charges taken off my account. Now costume hut is saying they are turning me in for credit card fraud since I stole the costume. They would never respond to my calls until I got the charges taken off my credit card and now they want the costume back after they refused to accept delivery before (and they want me to pay the shipping charges to send the costume back to them a 2nd time).

Stephanie

Salem, Ohio
U.S.A.


1 Updates & Rebuttals

Stephanie

Salem,
Ohio,
U.S.A.
Costume Hut Ripoff also goes by the name of Star Wars Costume Shop.

#2Author of original report

Thu, March 16, 2006

Costumehut.com also goes by the name of Star Wars Costume Shop.

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