- Report: #177040
Complaint Review: Costume World - Deerfield Beach Florida
-
Author Confirmed
Why?
Costume World
950 South Federal Highway, Deerfield Beach, 33441 Florida, U.S.A.
Phone:
954-418 0308
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Costume World Hurricane Wilma Rip-off refused to return costume rental fee. costume never picked up order cancelled prior to pick up date Deerfield Beach Florida
I rented a costume on 10-10-05 which was to be picked up on 10-27-05, for a Halloween Party scheduled for 10-30-05.The costume was paid for in full $132.50. Hurricane Wilma forced the closing of the place where the Halloween Party was to have taken place. Soon after the Hurricane I telephoned Costume World to cancel my order.
At this time I asked when I may receive a refund since the order was cancelled and I had not picked up the costume. I was informed that I would have to call again in one month while the owner made a decision. I called each month since the end of October attempting to obtain a refund, but to no avail.
Finally, disgusted, I personally visited Costume World and spoke with a female employee on or about 2/3/06. She allegedly telephoned the owner and was told I would not be receiving any refund.
In my opinion, the action on the part of the owner of Costume World is tantamount to a contractor gauging a customer in a crisis such as occurred with Hurricane Wilma. I would think that good business practices and ethics should dictate the owner returning the monies paid.
Harry
Boynton Beach, Florida
U.S.A.
At this time I asked when I may receive a refund since the order was cancelled and I had not picked up the costume. I was informed that I would have to call again in one month while the owner made a decision. I called each month since the end of October attempting to obtain a refund, but to no avail.
Finally, disgusted, I personally visited Costume World and spoke with a female employee on or about 2/3/06. She allegedly telephoned the owner and was told I would not be receiving any refund.
In my opinion, the action on the part of the owner of Costume World is tantamount to a contractor gauging a customer in a crisis such as occurred with Hurricane Wilma. I would think that good business practices and ethics should dictate the owner returning the monies paid.
Harry
Boynton Beach, Florida
U.S.A.
