Jrcnr
Scottsdale,#2Consumer Comment
Fri, June 13, 2008
I read your comment and I to understand how you feel. It seems the letter your sister received was probably already in the system to go out. When someone is behind on their payments, it seems the companies system automatically sends out letters based on their protocol. It is my understanding that each lender must follow certain procedures and guidelines when a payment is late by a certain amount of days. There are non-profit and services (profit) that offer their services to prevent homeowners losing their homes... your sister needs to seek out one of these companies. I personally work for a company (profit) that specializes in mortgage loan modifications... there are definitely options for your sister. The organization that I hear and read a lot about is Hope Now... though the feedback that I hear seems they are a bit overwhelm with the influx of business. You should have your sister research some of the other non-profit organizations that will help assist her to stay in her home. Dont give up... there are definitely options!!
John
Louisville,#3Consumer Comment
Mon, June 09, 2008
'If I send you this money, you are saying I get to keep my home? the rep tells her 'yes' send portion of the money, ------------------------ First, this is a bad situation and I agree with you that this was sleazy....BUT...for something this important, it's critically important to get terms like this in writing prior to sending anyone money...Never, ever trust verbal promises over the phone from loan officers and (especially) debt collectors. Verbal promises over the phone are meaningless and cannot be proven....if it's not in writing it's worthless. It would have been best for your sister to have insisted upon written terms prior to sending her money...If they had refused, your sister could have kept her money. It's too late now I guess. To all who read this, heed this lesson: "Get it in writing."
John
Louisville,#4Consumer Comment
Mon, June 09, 2008
'If I send you this money, you are saying I get to keep my home? the rep tells her 'yes' send portion of the money, ------------------------ First, this is a bad situation and I agree with you that this was sleazy....BUT...for something this important, it's critically important to get terms like this in writing prior to sending anyone money...Never, ever trust verbal promises over the phone from loan officers and (especially) debt collectors. Verbal promises over the phone are meaningless and cannot be proven....if it's not in writing it's worthless. It would have been best for your sister to have insisted upon written terms prior to sending her money...If they had refused, your sister could have kept her money. It's too late now I guess. To all who read this, heed this lesson: "Get it in writing."
John
Louisville,#5Consumer Comment
Mon, June 09, 2008
'If I send you this money, you are saying I get to keep my home? the rep tells her 'yes' send portion of the money, ------------------------ First, this is a bad situation and I agree with you that this was sleazy....BUT...for something this important, it's critically important to get terms like this in writing prior to sending anyone money...Never, ever trust verbal promises over the phone from loan officers and (especially) debt collectors. Verbal promises over the phone are meaningless and cannot be proven....if it's not in writing it's worthless. It would have been best for your sister to have insisted upon written terms prior to sending her money...If they had refused, your sister could have kept her money. It's too late now I guess. To all who read this, heed this lesson: "Get it in writing."
John
Louisville,#6Consumer Comment
Mon, June 09, 2008
'If I send you this money, you are saying I get to keep my home? the rep tells her 'yes' send portion of the money, ------------------------ First, this is a bad situation and I agree with you that this was sleazy....BUT...for something this important, it's critically important to get terms like this in writing prior to sending anyone money...Never, ever trust verbal promises over the phone from loan officers and (especially) debt collectors. Verbal promises over the phone are meaningless and cannot be proven....if it's not in writing it's worthless. It would have been best for your sister to have insisted upon written terms prior to sending her money...If they had refused, your sister could have kept her money. It's too late now I guess. To all who read this, heed this lesson: "Get it in writing."