- Report: #909540
Complaint Review: CourseTrends Inc. - Austin Texas
Reported By:
PissedGolfer -
San Diego, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
CourseTrends Inc.
9111 Jollyville Rd. Austin, 78759 Texas, United States of America
Phone:
512.236.0060
Web:
Categories:
Business Rating:
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CourseTrends, Inc. Ripped me off on golf tee times Austin, Texas
CourseTrends ripped me off. I bought a 4-person golf tee time from CourseTrends Golf 18 network site. The site broke during confirmation and I did not realize it went through because I got a broken web page. I called and the support staff were really rude and said they would not refund it because I did authorize the purchase. The tee time was not even used ! This was a huge rip off and I want my money back!
2 Updates & Rebuttals
Jen L
Austin,Texas,
Same thing happened to me
#2Consumer Comment
Thu, March 06, 2014
This response is a sham -- they don't mean it. Same thing happened to me. Says there to call Scot. I called and asked for Scot Forbis and they said he was not available. I called once per day for 5 days, that's enough.
Golf18Ambassador
Austin,Texas,
Reply from Golf18 Network
#3REBUTTAL Owner of company
Thu, August 08, 2013
Thank you for taking the time to relay your experience. I would welcome the opportunity to speak in greater detail. The Golf18 Network is committed to a positive customer service experience for our consumers. That being said, please call me directly so that I can address your concerns. We always strive to ensure complete customer satisfaction. Thanks.
Scot Forbis, PGA
Director of Marketing & Consumer Affairs
[email protected]
800-994-0661
