Complaint Review: Covenant Transport - Internet

You say they (Covenant) doesn't pay you for all you work, but you don't give one single detail to back yourself up.

It is the DRIVERS responsibility to make sure the start, end, and miles on the load assn are correct. You have to get with dispatch to correct any mistakes BEFORE the load is finaled out. If you wait until afterward it has to be done as a charge back and takes weeks.

Dispatch DOES NOT work with payroll to cheat you out of money.

Are YOU filling out your trip sheets correctly? That's how you get paid. If YOU omit an expense don't expect them to pay it out. If YOU don't get an expense authorization number when required don't expect it to be paid out.

I have been an owner operator here for 5 years and while payroll is bad about paying out expenses they WILL fix a mistake if you bring it to their attention. I have NEVER had an issue with not getting paid for work preformed and or miles driven.

Also keep in mind there are 6-8 people in the payroll dept handling almost 5,000 employees (drivers and in house) payroll weekly.

Mistakes are going to happen.

BAD drivers MAY be treated like rags, but I can tell you from experience that if you pick up on time and deliver on time without constant crying and whining you'll do well.

THAT'S THE TRUTH ABOUT COVENANT OR ANY OTHER COMPANY!!!!!

You say they steal you miles in every calculation, but again give no examples.

I think you are as full of crap as the original poster.

Yes, that is true. They use you and do not pay you all you work. The payroll and dispatcher work together for Covenant selfish interest. The driver are just like tools you use and dump.

They short pay you and whenever you called payroll, they have no explaination to give you, what they does in your pay stub, is repeatation of one job order in many time, that you cannot understand your pay, deduction everyline. You will have three pages of paper full of  repeatation for a week pay...... I mean there is no atom of christainity in Convenant transport .

Drivers are treated like a piece of rags,  the management is very bad and if you are short pay, no one is there to help you................THIS THE TRUTH ABOUT CONVENANT TRANSPORT. If doubt me, try it and see for yourself. Scammers and thieves. They promised heaven and earth , they bring you in and pay you differently. no increase.

They steal your miles in every calculation you can think about , the dispatch work directly with payroll, payroll will like call your dispatch, cos what he wants to pay, that is what we paid. sorry. sh*t

I've been an owner operator at Covenant for 5 years now. While payroll DOES constantly miss things they ALWAYS fix it when you bring it to their attention.

I do not for a moment believe the comment about not getting any pay increases in 3 years.

Also dispatch has NOTHING to do with payroll, and would tell you to contact that department.....that is not "giving you the run around"

Contact Debbie Henderson. She is the head of the payroll dept, and a former driver. She is an awesome person who has helped me many times, and one if the very few people in this company that really does care about the drivers.

If what you say is true Debbie will get it fixed.