- Report: #672382
Complaint Review: Cox Comm Irvine - Irvine California
Reported By:
Dan Yups -
Huntington Beach, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Cox Comm Irvine
Irvine, California, United States of America
Phone:
949 240 1212
Web:
www.cox.com
Categories:
Business Rating:
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Cox Comm Irvine Fraudulent debit to checking acct. Irvine, California
On Dec. 4 2010 I noticed that Cox Comm of Irvine had debited my checking acct. $150.16 exhausting my funds. This was noted on my on-line bank statement as a pending debit card transaction. My discovery was at 6AM on a day I was scheduled for a business trip out of the country. I reported this to my bank who said they couldn't act until it cleared and suggested I call COX. I did and they told me they could not help me because I have no acct with them. I tried several times via Internet to resolve this with COX and my bank without result. Finally on Dec.10 my bank contacted me via e-mail & stated I should cancel my card. It would take 10 days to receive a new card. The entire time I was out of the country - I had no funds. Upon my return to the USA I called COX and again was told they could not help me because I had no acct. I have since contacted the Irvine BBB, my local police and the press. It is my intention to take COX to small claims for damages. I will have been without my money for 0ver 20 days.
