- Report: #1166232
Complaint Review: CPI Security - Charlotte North Carolina
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Author Not Confirmed
Why?
CPI Security
4200 Sandy Porter Rd Charlotte, 28273 North Carolina, USA
Phone:
(800) 948-2028
Web:
https://www.cpisecurity.com/
Categories:
Business Rating:
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CPI Security TERRIBLE CUSTOMER SERVICE! BEWARE! Charlotte North Carolina
TERRIBLE CUSTOMER SERVICE. My family relocated out of the area and the company is mandating that we pay for the ADDITIONAL 31 months of the contract. Due to the poor customer reviews, the new homeowner declined using CPI. Now we have to foot the bill. BEWARE! They are more concerned about getting your money and locking in a contract as opposed to actually providing decent service. I expect this company will just go downhill from here... They could care less about how they are perceived.
1 Updates & Rebuttals
Customer Support
Charlotte,North Carolina,
Let us work with you
#2UPDATE Employee
Wed, August 06, 2014
Dear CPI Customer;
Thank you for your correspondence. Please contact our Customer Support Department at 1-800-948-7133, extension 6380. We would like the opportunity to address your concerns and explore some different options regarding your remaining contract term.
Thank You,
CPI Security Systems
