2, Report:
#1211463
Posted Date:
Mar 28 2015
Guard Me Security Michael Gawler VP Sales Sent out Installer to use me as Guinea Pig for First Alarm Install, when I trusted them to install working Alarm Before I went OUT Of TOWN for a MONTH, during Holidays beginning Dec 2013. New Jersey New Jersey
Michael Gawler sent a technician out to my Property in December of 2013 to install an alarm panel, four door contacts and two Motion Detectors; and a Smoke Detector that was around Seventy Something Dollars. I do have the receipt of what I spent that day.The Technician told me...
Entity
Categories: Communications & Networking
3, Report:
#1211395
Posted Date:
Feb 24 2015
CPI Security What a huge scam of a company, trying to move across town and want to charge me $400 just to move equipment when they advertise free move Charlotte North Carolina
CPI was good to us as we were loyal customers for 5 years. One of the reasons we chose CPI is because they always advertised free moving. We sell our house and are looking to move and what do we get? $400 moving fee and if we cancel our service $2,500 fee. This is absolutely...
Entity
Categories: Unusual Rip-Off
4, Report:
#1166232
Posted Date:
Jul 30 2014
CPI Security TERRIBLE CUSTOMER SERVICE! BEWARE! Charlotte North Carolina
TERRIBLE CUSTOMER SERVICE. My family relocated out of the area and the company is mandating that we pay for the ADDITIONAL 31 months of the contract. Due to the poor customer reviews, the new homeowner declined using CPI. Now we have to foot the bill. BEWARE! They are more concerned...
Entity
Categories: Security Services
5, Report:
#1124178
Posted Date:
Feb 17 2014
CPI Security False agreements and undisclosed information Wilson North Carolina
We contacted CPI on September 3, 2013 about a promotion we saw online and we were interested in trying the service. The customer sales associate verified that the service would be 29.95 for the first 3 months and 49.95 for each month after. We asked the representative specifically i...
Entity
Categories: Security Services
6, Report:
#1117188
Posted Date:
Jan 21 2014
CPI Security Systems Deceptive business practices Charlotte North Carolina
I was a customer from 2004-2013. In 2011 I decided to discontinue use of a land line in our home and had to upgrade to cell back-up service. I was not informed on the phone with customer service nor by the install tech that by doing this upgrade I was entering into a new 5 year cont...
Entity
Categories: Security Services
7, Report:
#1116278
Posted Date:
Jan 17 2014
CPI Security-Charlotte, North Carolina CPI Security Charlotte, NC-RIP OFF-NEVER, EVER USE!! charlotte North Carolina
In 2008, I purchased a new townhome in a community in Charlotte, NC. During my appointment with the design center, a representive from CPI Security shows up to tell me about purchasing a security system for the home. I'm sure the builder had a special agreement with CPI ...
Entity
Categories: Home Security
8, Report:
#1095098
Posted Date:
Oct 28 2013
CPI Security What they don't tell you: a five-year commitment Charlotte North Carolina
Four and a half years ago I signed up for CPI. When I went to discontinue the service, they informed me that I owed for the balance of FIVE years. Evidently this is in the very fine print of the contract I signed. I guaranted this was not told to me, nor would I have signed it...
Entity
Categories: Security Services
9, Report:
#1091326
Posted Date:
Oct 11 2013
CPI Security Not good Charlotte North Carolina
Been a customer for many years. During a test the system failed and keeps on bothering with FAILURE messages. Also I was hung up on by the customer service woman just by asking them to test my system. No one called back. Called them (again) 3 days ago (twice), asked to repair and to...
Entity
Categories: Security Services
10, Report:
#1037060
Posted Date:
Mar 22 2013
CPI Security Deceptive business practices, deceitful sales tactics, small print rip-offs Charlotte, North Carolina
I am tired of companies taking advantage of consumers. CPI is well known for their shady business
practices and I think it is time something is done to protect the consumers. My complaint is about how they obtain their contracts and the small print they use to...
Entity
Categories: Security Services
11, Report:
#1036754
Posted Date:
Mar 21 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/7548854c-29d6-4237-b0d8-a286efd12c81.png)
CPI Security STAY AWAY... Used to bae a good small local company now they are like all the other large security scammers. Raleigh, North Carolina
Was a 10 yr customer and they tried to charge me $500 and sign a 4 yr contract to upgrade to wireless. Finally said forget it and told installer to hook my old system back up. Installer told me old system (which had worked for 10 years) couldn't be hooked up without upgrading ...
Entity
Categories: Security Services
12, Report:
#947333
Posted Date:
Sep 28 2012
CPI Security Home alarm system Charollte, North Carolina
WARNING CPI HOME SECURITY IS A RIP OFF. THEY DO NOT EXPLAIN TO YOU WHATS IN THERE CONTRACT WHEN THEY SHOULD. THEY SIGN YOU UP ON A CONTRACT WITHOUT YOUR CONSENT! THEN BILL YOU! CPI of Charlotte,North Carolina BEWARE
Entity
Categories: Customer
13, Report:
#944907
Posted Date:
Sep 22 2012
CPI Security refused to give a refund Charlotte, North Carolina
I asked for a refund after 2 failed attempts to install security system first refund request to the salesman was on 9/10/12, and than again on 9/12/12 - never replied back, email CPI customer service 9/13/12 - never replied back, called customer service 9/14/12 and was to...
Entity
Categories: Home Security
14, Report:
#851063
Posted Date:
Jul 18 2012
CPI SECURITY Took my money, could not provide me service and did not get my refund. Internet
Recently i sought out CPI security to provide services for my home. My father had recommended them since he's had services through them for years. When i contacted them I was told all about their great products and services and the deals they were currently running. &nbs...
Entity
Categories: Security Services
15, Report:
#825932
Posted Date:
Jan 20 2012
CPI SECURITY Carolina Crooks dishonest company in charlotte, nc, Internet
I am a charlotte woman who has been repeated ripped off by the Carolina Crooks aka CPI Security. They are a company with no morals and the 2 head honchos of the company Rick Gibbey and Ken Gill are very deceptive, dishonest, crooked immoral men who step on the little guys to reach t...
Entity
Categories: Security Services
16, Report:
#713065
Posted Date:
Apr 02 2011
CPI Security Security company steals money Durham, North Carolina
Long story short. Hired the company to install the security system in our home. After few weeks the device stopped working. Reported it to the company and surprise, surprise we got a letter to upgrade our service or otherwise we had to pay more money to fix the device. So now we are...
Entity
Categories: Miscellaneous Electronics
17, Report:
#708702
Posted Date:
Mar 21 2011
CPI Security, Security campany with scammy business methods Raleigh, North Carolina
In 2007, I signed up for CPI Security system. After a few weeks, the system placed a false alarm resulting a false alarm sent to police department. After that event the device didn't function and company informed us that we would need to upgrade to have it fixed. We didn't want to p...
Entity
Categories: Security Services
18, Report:
#594050
Posted Date:
Apr 17 2010
CPI Security Deceptive Advertising, Internet
CPI security is advertising locally that they have a $99 installation fee. We called to schedule an appointment and were told that since we found them on the internet,the installation would be free. We scheduled the appointment.
A day or two before the scheduled appointment, they c...
Entity
Categories: Security Services
19, Report:
#432350
Posted Date:
Mar 09 2009
CPI Security Dishonest Business Charlotte North Carolina
I signed a 5-yr contract with CPI security when I built my first house and was told if I decide to move to a different house, all the equipment would stay with the current house and the same set of equipment would be installed at a new place.
I had a meeting setup with CPI rep fo...
Entity
Categories: Security Services
20, Report:
#213703
Posted Date:
Oct 20 2006
CPI Security Deposited my money in their account falsly, ripoff Charlotte North Carolina
Cpi Security came to my residence to do a site survey. The sale rep. did a credit check and advised me I didnt qualify. After talking with the sales rep. he advised me if I bought several options that probably would qualify me.
I wrote him a check for 496.00. I aked the sales re...
Entity
Categories: Security Services
21, Report:
#119372
Posted Date:
Nov 23 2004
CPI Security ripoff system did not work company lied about dispatching now wants to enforce ripoff contract even though we are in different state Charlotte North Carolina
Company did not dispatch on a burglary. After every alarm, panel keeps history, company lied about alarm history contained in panel. We then moved, they still want us to stay in contract even though they do not have service in GA. Kenton King claims he is the highest person you c...
Entity
Categories: Home Security