- Report: #80309
Complaint Review: Cricket Communications - San Diego California
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Author Not Confirmed
Why?
Cricket Communications
10307 Pacific Center Ct San Diego, 92121 California, U.S.A.
Phone:
858-8829999
Web:
N/A
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Business Rating:
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Cricket Communications ripoff! Fraud billing, rude customer service reps. San Diego California
Cricket placed three holds on my credit card each totaling 16.00 each. They stated my card did not go through but they placed a hold on my card. They informed me they would do a payment research and promised that they would keep my phone on for 7 days until the search was done. They assured me I would not be issued a late charge and that my phone would not be disconnected. They turned my phone off two days later.
When I contacted customer service and spoke with a manager he was very unprofessional and told me that I was to pay the 15.00 reconnect fee. I was told that I would not be charged this fee due to Crickets mistake. This is very misleading and very unprofessional on their part.
Tiffany
Nashville, Tennessee
U.S.A.
When I contacted customer service and spoke with a manager he was very unprofessional and told me that I was to pay the 15.00 reconnect fee. I was told that I would not be charged this fee due to Crickets mistake. This is very misleading and very unprofessional on their part.
Tiffany
Nashville, Tennessee
U.S.A.
