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  • Report:  #837379

Complaint Review: Cricket Wireless - Albuquerque New Mexico

Reported By:
ewilmax - Corrales, New Mexico, United States of America
Submitted:
Updated:

Cricket Wireless
9780 Coors Blvd, Albuquerque, NM Albuquerque, 87114 New Mexico, United States of America
Phone:
858-882-6000
Web:
www.cricket.com
Tell us has your experience with this business or person been good? What's this?
For all of you who have been cheated by Cricket, the CEO's email is:[email protected]. He won't do anything to help but bombard him with emails about his despicable company.

I do not have a contract with Cricket but have a month by month service for broadband. I decided not to have service in January because their service is so bad and no one to help. I went into their store at 9780 Coors Blvd in Albuquerque to pay my February bill on 2/3/12 and also paid a RECONNECTION fee of $20. I made it very clear it was for February. My payment is due on the 10th. I found out the next day that they paid January....I had NO SERVICE at all in January. I have NO contract, my account is listed as "pay in advance" per their sales clerk, and I paid a reconnection fee which means going forward not backward. I went back to the store and they were extremely rude, and wouldn't do a thing.

They stole $80.


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