several times in the past year i have payed my account online to save money and on several occasion i was charged a late fee because according to them i did not pay on time.
In november I made my payment on the internet and the following day they called me for a payment
at that time i informed them that i had already made a payment.
they wanted to know the check number i had used, so i gave it to them. several weeks later i noticed that they debited my account twice.
in december i had had purchaced something on tv and was going to be billed in three payments well i didn't. i got billed the whole amount and my account went over
when i inquired about it no one could tell me what had happen i had to return the merchandise and i was still charged an overdraft fee.
Francisco- Lancast, Pennsylvania
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