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  • Report:  #800100

Complaint Review: CTA Vacations - Tampa Florida

Reported By:
Tampa, Florida Resident - Tampa, Florida, United States of America
Submitted:
Updated:

CTA Vacations
2002 North Lois Avenue Tampa, 33647 Florida, United States of America
Phone:
1-866-299-1009
Web:
Categories:
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We were contacted by mail with a letter stating that we had been offered a special gift, namely two roundtrip airline tickets valid anywhere in the continental United States, in exchange for our time attending an open house and a brief presentation on the services offered by a full-service travel agency. Neither the letter, nor the accompanying email, included the name of the "full-service travel agency" in question, and in retrospect, we now understand why the name was not included.

We arrived at the 2002 North Lois Avenue, Westwood Ctr. location as scheduled to attend the presentation, and receive our two airline tickets, only to discover a business that gave every appearance of being a store-front operation: rental-like furniture, none of the employees with any apparent business to do, no business cards, no pamphlets, no sense of permanence.

We were given an approximately 60-minute presentation on the company, CTA Vacations, and the "benefits" that this travel membership club offered. After the presentation, each couple invited was hived off into a separate room, each with a personal "agent" to then make the hard sell.

Frightening as it now seems, we were actually initially somewhat piqued and interested by the presentation, and asked some follow-up questions during the one-on-one session following the general presentation. As the evening wore on, we watched in utter amazement as the life-long membership price, which was originally quoted at $6995.00 was reduced over the course of approximately 30 minutes to $3000.00!

The "life-long" membership price was literally shaved off in $1000 increments, without our having to do anything, other than sit there and continue to look mildly interested, but not yet committed.

At that point, we began to get suspicious of the whole affair. We asked the agent what sort of guarantee the company would give of price stability in the discounted lodging prices that we were reportedly being offered in exchange for our membership, and the agent had no details. In fact, this is typical of the whole presentation: absolutely nothing in writing, not even a business card to hand out, no pamphlet, no company website, no way of researching this company. In retrospect, this explains why we did not learn the name of this company until we reached the presentation, and then it was too late to do any research beforehand.

In addition to the fact that the membership price just continued to be reduced in free-fall fashion, the other extremely suspicious tactic of CTA Vacations was to absolutely insist that we buy the ever-falling membership THAT very day. We requested time to research the company and consider the offer, and were told that this was an offer limited to that day only and the agent refused to provide a contact number for himself, a business card, a company website (turns out there isn't one), or a pamphlet of information.

In all fairness, this company may indeed be legitimate, but if they are, then they have a LONG way to go to shuck the appearance of a scam artist.

By the way, we decided not to even pursue registering for the two "free" airline tickets; the restrictions were so onerous, and the upfront registration fee of $50 dollars per ticket so steep, that we decided getting the tickets was not worth the effort or the money.


2 Updates & Rebuttals

777

United States of America
Wow!

#2Consumer Comment

Thu, January 26, 2012

I actually had an appointment set up for this Saturday and received the email to confirm. I decided to do some research because I also thought it strange no company name was given, especially in the email. I ran across this report which was very well written. However, I am appalled at the unprofessional and completely out of line response. To me, it confirms that original report and I will not be attending this weekend. Unbelieveable that a company representative would respond that way to a consumer. Jesus...


The award department

daytona beach,
Florida,
United States of America
THE AWARD DEPARTMENT

#3UPDATE Employee

Thu, December 01, 2011

OK LETS REVIEW A COUPLE OF THINGS .First of all when you are recieving any gift or prize of any sort from any company then you will always be responsible for the taxes. Second here is a key issue ,let,s face it you were surprised by the fact you had to pay taxes for a flight then you haven,t flown.Now these people sound like someone who had a problem with paying 50$ for a plane ticket and want to fly to hawaii for christmas.Well do you think the airlines themselves have blackout dates during holidays for special offers or vouchers.Well of course hotels do.All travel sources do.Even the movies do.The problem is you could not afford the product membership.And since you never used the service you really don,t have an idea of how it works or not.

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