- Report: #1167588
Complaint Review: ctbeauty.com - Internet
-
Author Not Confirmed
Why?
ctbeauty.com
Internet, USA
Phone:
203.807.8282
Web:
www.ctbeauty.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
ctbeauty.com Rubbish. Credit card is charged and bogus USPS number is issued . Filed complaint with Amazon Internet
Purchased a hair conditioner. Comopany appears legit as you receive emails and a tracking number. But the tracking number is bogus as USPS never receives the item for delivery. The company has a Connecticut number on their site but no one picks up.
2 Updates & Rebuttals
Lorettadale
NY,New York,
CTbeauty.com and buySAFE
#2Author of original report
Tue, August 12, 2014
The BuySAFE logo does not have a guarantee number to file a claim. I have filed with Amazon Payments as I paid through Amazon. The sight needs to be shut down as they are scam artists.
Ender
Palo Alto,California,
Did you contact BuySafe, the purchase insurance that they pay?
#3Consumer Suggestion
Mon, August 11, 2014
I was going to buy something from this site and found several rebuttals pointing to a scam by these guys, but at the same time they have a BuySafe seal in the lower left corner of every page which guarantees (supposedly):
* This merchant's identity, reputation, experience, financial stability, and ability to honor their sales terms and conditions have been verified by buySAFE.
* buySAFE monitors this merchant's performance on every transaction.
* A buySAFE Guarantee is automatically included with your purchase at no cost and provides you with:
- $10,000 Identity Theft Protection
Receive comprehensive assistance and financial coverage if your identity is stolen anywhere online or offline.
- $1,000 Purchase Guarantee
All terms (returns, refunds, shipping, etc) are independently guaranteed by buySAFE.
- $100 Lowest Price Guarantee
If the published store price drops, buySAFE will pay you the difference, up to $100.
Your case should be covered by the second item. They say that they are tracking every transaction and they send you a buysafe number ID with every one (which I doubt, of course, but then it's buysafe's problem to deal with this). You can make a claim in https://www.buysafe.com/web/Login/BuyerLogin.aspx. Would you mind to try and see if you can get anything and post back?
Thanks!
