- Report: #1457611
Complaint Review: CTrip Sanders Law Group SAT Mexican Government - San Diego CA
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CTrip Sanders Law Group SAT Mexican Government
San Diego, CA, United States
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CTrip, Sanders Law Group, SAT Mexican Government Avery Mendoza, Vivian Dias, Brad Hall, Craig Allen Sanders, all at Sanders Law Group San Diego Nicloe Llanos,Pablo Benitez,Paul Johnson, CTRIP Samantha Cross Metropolitain Bank, Guillermo Estrata Member Services Grand Solmar Lands End and Pueblo Bonito Sunset Ricardo Beltran Dept SAT Meican Gov Scam - Timeshare Sales Fraud by CTRIP San Diego CA
We were contacted by Ctrip after a salesman at Pueblo Bonito Sunset, Fred Magid, gave our information to them. They offered to buy our timeshare in Cabo San Lucas (Grand Solmar Lands End) to be accessed by their international clients. They made us a reasonable offer, not outrageous and we were then contacted by Avery at Sanders Law Group. Arrangements were made to wire a transfer fee $4949 USD (which we checked out at the resort as legit).
The wire instructions were sent to us by Guillero Estrata, who is in fact an employee at Pueblo Bonito, but is apparently being impersonated. The wire went through and Sanders Law Group informed us that two wires had been sent to us to settle the transaction: one for the agreed price of the sale, the second to cover "Capital Gains" charged by the Mexican Government. We were unaware that this would be charged to us. The wire transfer they sent to us was said to be held up by SAT (taxation Admin in Mex) and held at Metropolitain International Bank in New York.
We were contacted by phone by Samantha Cross from the bank stating that the money was there in our name and would be directly released after the taxes were paid. We immediately got a threatening email on very Offical looking letter head from Ricardo Beltran, Dept SAT, (866)-657-5879 Ext 265 stating we owes taxes of $6827.00 USD to be paid within 72 hours or a lot of bad legal things would happen including imprisonment if we every return to Mexico. We dug deeper not wanting to send Capital Gains $ to Mexico having never received our original compensation. We started calling everyone involved but soon our calls were not accepted and we can now not get a hold of them at all. BEWARE - THIS IS A SCAM.
We have received a call from Craig Allaen Sanders, the lawyer at the fraudulent website and whose company is supposedly used by CTRIP. He actually exists and is NOT INVOVLED in the scam. The address and phone number on the web site are incorrect. All the employees at Sanders Law Group do not work for this lawyer.
3 Updates & Rebuttals
Paulina
Cancun,Quintana Roo,
Mexico
We can help you cancel this contract and recover your money
#2Consumer Suggestion
Thu, April 30, 2020
We already post that we are Camarena Robledo y Asociados, we can help you of course to get out of this contract and recover all the money you pay. In our last message the email was wrong, please take note the correct email is [email protected].
We will looking forward to help you
PAULINA
Cancun,Quintana Roo,
Mexico
Cancel your timeshare
#3Consumer Suggestion
Wed, April 29, 2020
We are Camarena, Robledo and Associates in Cancún, Mexico. We specialize in vacation property and timeshare contracts and work in conjunction with the Secretary of the Department of Mexican Tourism. We can help you cancel your membership and recover the capital that you have invested. How does that sound?
Please reply to us by email to [email protected], and we´ll discuss the options we can offer to get you out of this contract.
We look forward to helping you!
Ctrip Customer Service Group
Mexico City,Estado de Mexico,
Mexico
Ctrip Customer Service Group
#4UPDATE Employee
Wed, May 29, 2019
Ctrip Customer Service Group,
We are fully aware of the situation and we are here to adress and acknowledge the issue in this matter. We will handle and arrange the situation as best as possible. We apologize for any alligations and any poor customer service issues in this matter. Please Contact us with any statements and concerns you display.
Best Regards: Ctrip's Vice President:
Tom Howard
