Same story as many others...I was told that I could try the service out for a month. I have been getting charged $120/month for the past few months ( I should have caught it much earlier). I tried to cancel and was told I will incur a $250 minimum early cancellation fee. When I informed the rep that I have relocated, he told me that I would still have to pay the fee since I have a Custom Built within 30 miles of my home. This company is an absolute joke.