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  • Report:  #1512017

Complaint Review: CVS - Plano Tx

Reported By:
Paul - Plano, TX, United States
Submitted:
Updated:

CVS
Plano, Tx, United States
Web:
CVS.com
Categories:
Tell us has your experience with this business or person been good? What's this?

A store manager in Plano, TX talked me into signing up for CVS ExtraCare. He told me I could simply cancel at any time. NO YOU CANT! I cannot cancel my membership nor can I delete my debit card from the account. I have emailed twice to cancel my account, but I get no response. I tried to call CVS, but I get the "unusually high volume" message which really means, "we aren't going to talk to you." RUN FROM CVS EXTRACARE unless you enjoy throwing away your money.



1 Updates & Rebuttals

Karl

Highlands Ranch,
United States
Here’s an idea! You can simply...

#2Consumer Comment

Sun, September 19, 2021

contact your bank and have them cancel your debit card and issue you a new one with a different number. People lose debit cards all the time, right? I lost mine last year and reported it to my bank. They cancelled it and sent me a new one with a different number.

Something else to consider; if this happened to you, it would be logical to conclude that it’s happening to others, correct? You might want to mail a copy of your Ripoff Report to Dateline NBC in New York. Put it to the attention of: Investigative Reporter. Maybe they’ll go undercover into a CVS and see if this is something they’re doing to other customers.

***Dateline NBC’s address is available at this site. Just type in 271771 and it appears in Consumer Comment #1 at Ripoff Report 271771.

Good luck to you, and make sure to spread your Ripoff Report all over the web at sites like Twitter & Facebook every day!

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