- Report: #428767
Complaint Review: CyberDefender Corporation - Los Angeles California
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CyberDefender Corporation
617 West 7th Street Suite 401 Los Angeles, 90017 California, U.S.A.
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CyberDefender,CyberDefender Corporation In need of a virus protection service, I checked on the web and a popular tech magazine advised me to seek them for service Los Angeles California
Upon the advice of a popular tech magazin on the web, I contracted with CyberDefender to protect my computer. Initially the fee was $79.00. However they needed to enter my computer and the $79.00 was to be credited back to my credit card right away.
The Same fellow named in other complaints Sandeep, upgraded my coverage to a two year contract and charged my other credit card $299.00.
They were unable to provide the coverage as described. They were unabel to protect my computer as promised.
It was stated that I did indeed have ten(10) days to opt out. I did so in three(3) days.
Then the problems came to light, they indeed are not as advertised.
They have not credited the money promised, and the amount makes this a major crime now and no longer a case of computer fraud.
Please provide me with the names and addresses of any and all law enforment authorities I need to contact.
Also, I do not wish to remain a victim, If anyone else wants to join in a cause with me to protect other innocent persons and to file a civil suit so that we might regain our funds I would be interested.
But, please by all means I do need to know which agancies to contact in California, These people must not be allowed to continue with this sort of activity. How is it that no one has moved to take action so far? Please respond with the info I need to create all necessary reports.
I never erase nor discard any business information, also I do have their phone number locked into my cell phone from the 17th of February when Sandeep telephoned me to say he was crediting my account.
I look forward to any and all information, also I noticed the names of all owners had been listed by another person, how would I reach the stock exchange listed in order to take some action there. I will notify any and all . This really must be curtailed.
Anonymous
Peubloe, New Mexico
U.S.A.
The Same fellow named in other complaints Sandeep, upgraded my coverage to a two year contract and charged my other credit card $299.00.
They were unable to provide the coverage as described. They were unabel to protect my computer as promised.
It was stated that I did indeed have ten(10) days to opt out. I did so in three(3) days.
Then the problems came to light, they indeed are not as advertised.
They have not credited the money promised, and the amount makes this a major crime now and no longer a case of computer fraud.
Please provide me with the names and addresses of any and all law enforment authorities I need to contact.
Also, I do not wish to remain a victim, If anyone else wants to join in a cause with me to protect other innocent persons and to file a civil suit so that we might regain our funds I would be interested.
But, please by all means I do need to know which agancies to contact in California, These people must not be allowed to continue with this sort of activity. How is it that no one has moved to take action so far? Please respond with the info I need to create all necessary reports.
I never erase nor discard any business information, also I do have their phone number locked into my cell phone from the 17th of February when Sandeep telephoned me to say he was crediting my account.
I look forward to any and all information, also I noticed the names of all owners had been listed by another person, how would I reach the stock exchange listed in order to take some action there. I will notify any and all . This really must be curtailed.
Anonymous
Peubloe, New Mexico
U.S.A.
2 Updates & Rebuttals
Anonymous
River Grove,Illinois,
U.S.A.
CyberDefender 617 W 7th St/ Suite 401 Los Angeles, CA 90017
#2Author of original report
Sat, February 28, 2009
Update update update Once again CyberDefender has contacted me to say that on February 19,2009 11:07:22 AM they submitted a refund to my credit card in the amount of $200.00, and I am to allow 2-3 business days for it to appear as a credit. I will check again with my credit card company next week to see if the credit has indeed been submitted. I will of course keep you posted.
Anonymous
River Grove,Illinois,
U.S.A.
CyberDefender 617 W 7th St/ Suite 401 Los Angeles, CA 90017
#3Author of original report
Fri, February 27, 2009
I just wanted to add Sandeep from CyberDefender also works at another company , it is somehow a part of CyberDefender, he answered the phone and insisted I call the CyberDefender number, I insisted he credit the money as promised. Anyway here is the phone number he will answer, remember to press#2 for new customer so he will answer. 888-977-3765.This is a toll free #.
