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  • Report:  #264469

Complaint Review: Dadamobile - New York New York

Reported By:
- Bremerton, Washington,
Submitted:
Updated:

Dadamobile
14 Penn Plaza, Suite 501 New York, 10001 New York, U.S.A.
Phone:
888-214-0381
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I just received a $9.99 charge on my Verizon bill from Dadamobile for a "premium text message." When I called Verizon Customer Service, they assured me that there was no way for dadamobile to charge me without my consent. In actuality, this is nothing I signed up for via web site, text message, or any other means that I'm aware of. Verizon says their records show an out-going text from my cell phone to their short code 63232.

When I look in my text message history on my cell phone, which I've never deleted anything from, I show two inbound messages, but no outbound messages. Verizon would not delete the charge, but gave me instructions on how to stop the service.

Bottom-line, somehow I'm getting billed for a service I never ordered. I wish Verizon and dadamobile could feel the pain of this! I'll try calling dadamobile tomorrow. 1-888-214-0381

Gary (bremerton, wa)

Bremerton, Washington

U.S.A.


1 Updates & Rebuttals

A|ex

Tyrone,
Georgia,
U.S.A.
call the number

#2Consumer Suggestion

Thu, October 25, 2007

call the number (1-888-214-0381) using your mobile phone and select menu option to cancel then call up and select menu for customer service rep and ask for charges to be refunded.

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